- Aspen Dental (Tallahassee, FL)
- …dental health, affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call Center … more
- The Hartford (FL)
- …Lines Insurance and residing in select states. Due to state-specific scheduling constraints, candidates residing in Alabama, Georgia, Illinois, Mississippi, North ... integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously… more
- VentureTech Solutions (Plantation, FL)
- …operational data into clear, actionable insights that directly improve call center performance, agent productivity, customer experience, and revenue outcomes. ... Call Center Operations & Dialer Administrator Role Summary The...Efficiency & Process Improvement + Identify bottlenecks in staffing, scheduling , queue management, and agent workflows. +… more
- Mass Markets (Tampa, FL)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ... expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related… more
- University of Miami (Medley, FL)
- …of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth ... Connect Contact center and will be responsible for supporting functions that...Assists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes… more
- LCEC (North Fort Myers, FL)
- …end-to-end workforce planning and real-time performance management for a utility contact center . This role owns forecasting, scheduling , and intraday management ... JOB TITLE: Workforce Specialist - Call Center Location: North Fort Myers, FL Work Hours:...leadership to support headcount planning and budget forecasts. + Scheduling & Staffing: + Create and manage efficient schedules… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- **Job Description** We are looking for an amazing Contact Center Media Projects Specialist to fill this role, which is based remotely. The Specialist, Contact ... Center Media Projects, plays a critical role in supporting...and multimedia content that supports training initiatives and enhances agent learning experiences. + Develop and design visual and… more
- Humana (Tallahassee, FL)
- …of its customers is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is looking for 10 Customer ... and duel-eligible members **Preferred Qualifications** + Bachelor's degree + Prior call center experience + Prior success in Medicare Product Sales or member… more
- Carnival Cruise Line (Miami, FL)
- …and activities. Provides administrative support for recruitment, credentialing, onboarding, scheduling , and training of shipboard medical staff. This role will ... + Completes tasks associated with recruitment, credentialing, onboarding, and scheduling of medical staff. + Tracks medical staff certifications, accreditations,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more