- Molina Healthcare (Syracuse, NY)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... to, transferring members to internal departments for medication reviews, scheduling appointments, and acting as a liaison between other...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Rochester Regional Health (Rochester, NY)
- …with leadership to resolve issues and ensure quality patient care and customer service . + Adheres to all organizational policies, procedures, protocols, ... Job Title: Patient Representative Department: Clinic Float Location: Canton Potsdam Clinics...(EHR/EMR) usage and medical terminology + EPIC knowledge + Customer service skills + Professional phone etiquette… more
- Port Authority of New York and New Jersey (New York, NY)
- …updating user profiles, as needed as well as any ad hoc items. Provide customer service by responding to inquiries from injured employees, staff and outside ... recipients to verify that continued WC benefits are appropriate. Monitor the scheduling of annual and semi-annual investigations performed on long-term WC benefit… more
- University of Rochester (Geneseo, NY)
- …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... the tasks of reception, registration, charge reconciliation process, appointment scheduling , eRecord task management, In Basket management and Telephone encounter… more
- Canon USA & Affiliates (NY)
- …and problem-solving - Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer ... What We Offer: - Remote work style - Various scheduling options - Paid orientation and training - Benefits...Accurately document all customer interactions using CRM ( Customer Relationship Management) tools to ensure consistent service… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE - High School diploma or equivalent and 1 year of customer service experience required - Or equivalent combination of education and ... services, including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** +...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- … appointments, and entering patient data. **Our work is focused on:** ** Customer Service :** When patients have questions, Outpatient Access Specialists are ... for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service oriented… more
- Ithaca College (Ithaca, NY)
- …Monitor fax tank and scan records Our ideal candidate will have: + Excellent customer service and problem-solving ability + Ability to think through potential ... provide the best patient care in our region. Our commitment to service excellence sets us apart. Our Cornerstones: Patient-Centered Excellence, Teamwork, Safety,… more