- Mass Markets (Killeen, TX)
- …resolution through effective problem-solving + Follow client-specific processes and scripts with professionalism + Use internal knowledge bases and training ... materials to answer inquiries + Maintain accurate customer records in CRM systems + Document call outcomes and resolutions clearly and thoroughly + Handle financial inquiries with strict adherence to compliance and confidentiality standards + Meet attendance… more
- JPMorgan Chase (Plano, TX)
- …initiatives. + Write detailed user stories with acceptance criteria and execute test scripts . + Deliver on tasks and support debugging of customer issues. + Collect ... data, perform root cause analysis, and drive opportunities for product enhancement. + Own small to medium initiatives, facilitate design/retro sessions, and manage user feedback. + Set quarterly goals, document process flows, and support community outreach.… more
- Mass Markets (TX)
- …and use evaluation forms to score calls based on communication skills, adherence to scripts , and problem resolution. + Analyze call data to identify trends and areas ... for improvement. + Prepare detailed reports on agent performance and key quality metrics. + Offer constructive feedback to agents to improve their performance. + Assist in the development and delivery of training programs based on identified needs. + Detect… more
- Blue Acorn iCi (Frisco, TX)
- …and ensure data quality + Technical Implementation: + Develop custom workflows and scripts to automate campaign processes + Configure and customize Adobe Campaign to ... meet specific business requirements + Troubleshoot and resolve technical issues related to campaign execution + Reporting and Analytics: + Set up tracking and reporting to measure campaign performance + Analyze campaign data to identify trends and optimize… more
- SpaceX (Bastrop, TX)
- …and other signoff checks) + Develop/improve physical design methodologies and automation scripts for various implementation steps + Closely collaborate with the ASIC ... design team to drive architectural feasibility studies, develop timing, power and area design targets, and explore RTL/design tradeoffs + Resolve design/timing/congestion and flow issues, identify potential solutions and drive execution + Run, debug, and fix… more
- Amentum (Houston, TX)
- …additional testing driven In-Flight Anomalies + Flight data review via MATLAB scripts (requires MATLAB coding capability) + CAD software modeling capability, eg, ... Creo + Analytical modeling capability/experience (EASY5, SINDA/FLUENT, ANSYS/FEA) **Why Join Our Team?** In addition to exciting career opportunities, we also have: + Excellent personal and professional career growth + 9/80 work schedule (every other Friday… more
- Bank of America (Plano, TX)
- …comprehensive documentation, including but not limited to operator procedures, detailed scripts outlining task clearly, ensuring clarity and consistency. + Excellent ... communication skills both verbal and written; must be able to appropriately convey ideas, concerns and opinions across differing levels of management + The ability to work effectively in a fast-paced environment with tight deadlines. + Strong leadership and… more
- Realtor (Austin, TX)
- …Develop and maintain high-impact sales enablement materials such as pitch scripts , objection-handling guides, and competitive battle cards. + Collaborate with Sales ... Leadership to build structured learning paths and certifications, aligned with Challenger Sales methodology. + Provide coaching and guidance to Customer Success and Support teams on onboarding best practices and client experience. **Post-Launch Optimization**… more
- Daisy Brand (Dallas, TX)
- …AVEVA/Wonderware's Archestra Control System including graphics, troubleshooting, objects, the necessary scripts , and MES applications as needed to provide the needed ... MES functionality and information for operations. + Modify and/or create some Microsoft Visual Studio C# applications. + AVEVA's Operations, Performance and Quality MES modules. + AVEVA Work Tasks Business Process Management (BPM) software. + Laboratory… more
- Nexstar Media Group (Abilene, TX)
- …content for multiple platforms, including TV, internet, mobile, etc. + Write compelling scripts to accompany video footage + Review and edit video clips for quality, ... continuity, and accuracy + Work with management to enterprise and develop stories daily + Demonstrate compelling storytelling using dynamic live shots and stand-ups, creative graphics, and use of digital and social media platforms + Organize material,… more