- Vail Resorts (Truckee, CA)
- …training, performance management, development, labor optimization, day to day operations, and guest service de-escalation. In resort leaders will have regular ... and Accident plans **Job Summary:** The In Resort PSS Leader will lead a resort based PSS...vision, strategy and roadmap for the evolution of in-resort Guest Service Delivery including people, processes and… more
- Six Flags (Buena Park, CA)
- …team. **Salary Details:** **$68,640 / yr - $80,000 / yr** Responsibilities: + Lead the manufacturing, installation and strike of seasonal , special and ... and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the...and program the special effects to function properly. + Lead full time, part time, and seasonal … more
- Vail Resorts (Truckee, CA)
- …Leadership + Direct and monitor all aspects of Base Experience to ensure exceptional guest service , safety, and alignment with resort and company goals. + ... implement Vail Resorts SOPs and best practices for consistent guest service . + Community Engagement + Represent...guest touchpoints from pre- arrival to departure. + Lead Managers and Supervisors to set clear expectations for… more
- Marriott (Dana Point, CA)
- …on employee accidents. * Knows and implements Safety Standards. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets… more
- Six Flags (Vallejo, CA)
- …you'll lead daily operations, ensuring food safety, presentation, and guest service standards. You'll manage inventory, control costs, oversee cash ... Flags Discovery Kingdom is seeking a dynamic and innovative leader to join our Food & Beverage Operations team....This person will be required to create and drive Guest and speed of service initiatives to… more
- Spanish Peaks Mountain Club (San Diego, CA)
- …is located in the city's renowned Gaslamp Quarter. Pendry San Diego features 317 guest rooms and suites, with design and style that strikes a balance between modern ... experience modern coastal cuisine at Lionfish; Southern California- driven seasonal fare and gourmet coffee at Provisional; light bites...for a forward thinking and inspirational General Manager to lead Pendry San Diego, and a talented team that… more
- IHG (Santa Monica, CA)
- …Oversee the resort's annual programming calendar-concepting, organizing, and executing all guest experiences, brand events, and seasonal activations. + ... luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature… more
- Towne Park (Anaheim, CA)
- …responsibilities appropriately and effectively **_Service Management_** + Ensures that the guest /patient service experience is delivered consistently on all ... rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by...visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and… more
- Boba Guys (Woodland Hills, CA)
- …and Giving a Damn. + Continuously seek to improve our quality of service through soliciting and addressing guest feedback. BUSINESS & RETAIL OPERATIONS ... + Manage store promotions, store presentation, and visual merchandising. Lead and oversee the training for each seasonal...a team of 20 + Continuous demonstrated ability to lead and provide excellent customer service . +… more
- Compass Group, North America (Claremont, CA)
- …Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. + ... our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and...leaves lasting impressions. **Job Summary:** An inspirational and organized leader who is not afraid to roll up their… more