- Nelnet (Austin, TX)
- …advanced methods (eg, Naive Bayes, Random Forests) and understand their impact on agent performance. * AI Communication: Explain AI concepts to both technical and ... deploy AI Agents. * Responsible AI: Apply best practices in AI governance, security , and compliance (eg, NIST, OWASP, ATLAS-MITRE, GDPR). * Full Stack Development:… more
- Cognizant (Dallas, TX)
- …through the integration of Google Cloud's AI-powered tools-including Dialogflow CX, Agent Assist, and CCAI Insights-with leading CRMs (eg, Salesforce), CCaaS ... Google Customer Engagement Suite (CES) solutions, including Dialogflow CX agents, Agent Assist, CCAI Insights, BigQuery, Cloud Storage, and related integrations. +… more
- Humana (Austin, TX)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety...that applicants may be asked to provide their Social Security Number, if it is not already on file.… more
- ServiceNow, Inc. (Addison, TX)
- …integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, ... this role, we need someone who has:** + **Active Security Clearance Required** + At least 8 years of...Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. + Experience with development on… more
- Coinbase (Austin, TX)
- …alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... org, Our mission of build a unified and secure agent tooling platform that leverages cutting edge technology supplemented...platform at Coinbase in supporting Coinbase's goals of improving security , customer service, and cost. You will be joining… more
- CVS Health (Austin, TX)
- …and Google Cloud (Vertex AI API). You will partner with product, security , compliance, and enterprise architecture teams to ensure solutions meet business ... Google Cloud Vertex AI (Gemini via Vertex AI API, Agent Builder, Vector Search, Search & Grounding). + Architect...Bedrock Guardrails and Vertex AI Safety. + Partner with Security , Privacy, and Legal to ensure compliance with HIPAA/PHI,… more
- Global Elite Group (Dallas, TX)
- …$19.00 Job Category Admin - Clerical Description Administrative Assistant - Aviation Security Company Dallas Fort Worth International Airport - Dallas, Texas Global ... Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation … more
- Mass Markets (TX)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
- Mass Markets (TX)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
- Extra Space Storage (Dallas, TX)
- …lock checks. + Address and resolve customer concerns related to billing, security , auctions, and proper site usage + Handle cash transactions, balance receipts, ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more