- Mastercard (New York, NY)
- …and stakeholders, including card issuers, digital wallets, acquirers, and payment service providers, to ensure challenges and opportunities are fully understood and ... value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different… more
- Guardian Life (New York, NY)
- **Position Summary** Do you want to be part of a collaborative problem-solving cyber security team? Guardian is looking for a head of identity and access management ... operational excellence of IAM capabilities across workforce, agency, and customer identity domains, ensuring alignment with business objectives, regulatory… more
- New York State Civil Service (Albany, NY)
- …Yes County Albany Street Address Office of Performance Improvement and Management Service Information Technology Services Office City Albany State NY Zip Code 12234 ... Candidates must have one year of permanent competitive or 55b/c service as a Manager Information Technology Services 1.Eligible List Appointment: Candidates… more
- University at Albany (Albany, NY)
- …in business assessment and analysis. The Manager is focused on customer relationship management, work alignment, project prioritization, and coordination of ... resources for projects and service delivery. The successful candidate is highly motivated, comfortable...for enterprise architecture, application delivery and support, and information security . Key to the Manager's success is their ability… more
- SUNY Cortland (Cortland, NY)
- …Experience presenting and exchanging technical information with other technicians + Customer service experience Preferred Qualifications: + Bachelor's degree in ... and other issues that arise within these systems. Mitigate the root cause of service interruptions and effectively utilize vendor service contracts + Respond to… more
- Celestica (New York, NY)
- …data between Salesforce and other critical systems (including SAP, CPQ, PRM, Website, Customer and Partner Communities, and Service Now) to ensure customer ... Salesforce Business System Analytics plays a crucial role in optimizing our customer -centric processes. They are instrumental in ensuring the integrity and usability… more
- City of New York (New York, NY)
- …reports on 285,000 vital events each year. The bureau is a very large customer service operation, providing death certification services on a 24/7 basis, issuing ... system fixes, updates, and enhancements, providing feedback to IT and leadership. - Provide customer service support at the front desk or in other designated… more
- Rapid Response (Syracuse, NY)
- … customer satisfaction. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving ... fees, and account adjustments. + Collaborate with other departments (eg, sales, customer service , and technical) to address complex billing issues.… more
- Mastercard (New York, NY)
- …startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure the strategic (competitive, commercial) landscape is ... value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different… more
- Ryder System (Albany, NY)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more