- CACI International (VA)
- …Performance Indicators (KPIs) for hardware services, ensuring high levels of customer satisfaction. + Manage and prioritize hardware-related service requests, ... Hardware Service Delivery Manager Job Category: Information Technology Time...accordance with ITIL best practices. + Work directly with customer leadership to define and prioritize capability use cases… more
- Amazon (Manassas, VA)
- …bold ideas and empowers you to own them to completion. The Generator Service Technician has safety, customer satisfaction, and business responsibilities within ... team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with… more
- Siemens (Norfolk, VA)
- …skills Project management and financial skills Ability to read and understand customer service contracts Verbal and written communication skills in English ... Service Managers (ACSM) establish the foundation for our customer 's service and digital experience by focusing...planning tools Familiarity or experience with Fire Alarm, or Security Systems Ready to create your own journey? Join… more
- M. C. Dean (Alexandria, VA)
- …and global enterprises. The company's capabilities include electrical, electronic security , telecommunications, life safety, automation and controls, audio visual, ... MC Dean?** Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven… more
- AECOM (Virginia Beach, VA)
- …smart pads. + Working knowledge of basic automotive repair. + A positive customer service attitude - both to co-workers (internal customers) and external ... region. + Must pass a State and Federal criminal history/ security background check; must also successfully complete Virginia Department...Working knowledge of basic automotive repair. + A positive customer service attitude - both to co-workers… more
- V2X (Springfield, VA)
- …Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer 's IT business and mission-focus ... battlefield. We bring 120 years of successful mission support to improve security , streamline logistics, and enhance readiness. Aligned around a shared purpose, our… more
- TekSynap (Reston, VA)
- …minimum of 10 years of experience directly related to IT + Experience in customer service , leadership, and logistics may be advantageous. + Good computer skills ... and the ability to use business support software. + Strong customer service , project management, and quality control skills. + Good resource planning skills. +… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + ... Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined… more
- M. C. Dean (Vienna, VA)
- …and systems maintenance and installation. Our mission-critical services will meet our customer 's needs whether they are using a full- service , monthly, or ... and global enterprises. The company's capabilities include electrical, electronic security , telecommunications, life safety, automation and controls, audio visual,… more
- Prime Therapeutics (Richmond, VA)
- …does not necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... passion and drives every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director Service Delivery is responsible… more