- Rubrik (Richmond, VA)
- …for all Salesforce needs on the GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST hours + Support end users in data ... + 6+ years of experience in Salesforce development/admin + Experience in Sales and Service cloud + Experience with CI/CD Devops including using tools such as: Visual… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- Cybersecurity Zero Trust Architect The Opportunity: Everyone knows security needs to be "baked in" to a system architecture, but you know how to bake it in. You can ... architecture and design efforts of innovative cybersecurity solutions and service offerings to protect federal networks. You'll coordinate with...of tools and te chn iques to translate your customer 's IT needs and future goals into a plan… more
- Serco (Langley AFB, VA)
- …second-level problem determination and provide needed support. + Provide responsive quality customer service and support at all times for internal customers ... will be well versed in all technical aspects of information systems, security policies, and compliance requirements in classified computing environments. The primary… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management, and security solution, as well as ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The ideal candidate will provide Windows...configure, manage, and troubleshoot OS issues ensure the proper security controls are in place. The ideal candidate will… more
- Amazon (Herndon, VA)
- …iterative feedback mechanisms. - You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to ... Manager, you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will...improve AWS products and service offerings. This position requires that the candidate selected… more
- Prime Therapeutics (Richmond, VA)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...employee must understand, comply with and attest to the security responsibilities and security controls unique to… more
- Mass Markets (VA)
- …with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
- TEKsystems (Hampton, VA)
- …Project Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance ... to start. Maximus Standard Package - Plus Federal Social Security Trace National C riminal Records Search & National...or other distractions that may prevent from providing excellent customer service . Headsets: Maximus requires a USB… more
- Amazon (Arlington, VA)
- …self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... Description At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where...overall availability and reliability to meet or exceed defined service level agreements. If you are passionate about the… more
- Serco (Arlington, VA)
- …and training specifically focused on Serco leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job ... 1322.29. The SkillBridge program is an opportunity for transitioning service members to gain valuable civilian work experience through...part of a ship building program to support the customer 's program office. Our team supports the customer… more