- City of New York (New York, NY)
- …(Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security . Your Impact: Under the supervision of the DevOps , Release ... 3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service Desk...IT assents and inventory management. - Experience in cyber security related tasks - Excellent verbal and written communication… more
- College of Mount Saint Vincent (Bronx, NY)
- …service quality and user experience. Key Responsibilities + Manage daily IT Service Desk operations and foster a culture of service excellence. + Supervise, mentor, ... Teams, Turnitin, Respondus, and mobile apps. + Manage endpoint security and imaging with tools like Intune and Symantec...years of IT experience, including 2+ years in service desk or IT leadership. + Experience managing helpdesk operations… more
- City of New York (New York, NY)
- …for the analysis, design, development, implementation, enhancement, maintenance, and security of the DSS/HRA/DHS network infrastructure environment. This includes ... The Office of Windows Operations is responsible for the security and update of all desktops and some servers...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- SUNY Cortland (Cortland, NY)
- …basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance Documentation + Document procedures, diagrams, ... documentation of the campus LAN and Internet, IP address management, edge security equipment, wireless systems, telecommunications systems, and UPS units + Maintain… more
- Extra Space Storage (Southampton, NY)
- …lock checks. + Address and resolve customer concerns related to billing, security , auctions, and proper site usage + Handle cash transactions, balance receipts, ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- Extra Space Storage (Hempstead, NY)
- …lock checks. + Address and resolve customer concerns related to billing, security , auctions, and proper site usage + Handle cash transactions, balance receipts, ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- Robert Half Technology (Brooklyn, NY)
- …technical support to users by addressing work tickets from the service desk queue. * Maintain accurate documentation of user issues, resolutions, and events ... SCCM and Jamf Pro. * Ensure the functionality and security of devices running on Mac OS X, Windows,...diverse user groups. * Previous experience in a help desk or technical support role is preferred. Technology Doesn't… more
- FLACRA (Clifton Springs, NY)
- …the organization's mission, vision and values, the Enterprise Administrator: Service Desk Technician will support the Agency employees' use of technology by ... duties will apply: Duties 1. Oversee the IT Service Desk , resolve Level 1 technical issues, provide customer updates...IT processes and tools 14. Maintain physical and logical security for the IT environment in compliance with 42… more
- Canon USA & Affiliates (Albany, NY)
- …server health and configuration. Joint responsibility with CMSU IT regarding LMS security issues. Maintain accurate group of general users (eg pruning out in-active ... with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk are escalated to the LMS Administrator. The first point… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that could impact user ... to access protocol, safety protocols, Compute Floor regulations and physical security measures. + Enforces procedures that ensure appropriate access to the… more