- Performance Food Group (Westlake, TX)
- …hardware and software (WebEx, Teams, etc.) 2-5 years experience using an incident management tool, to track/log all support incidents **Division:** Core-Mark ... in Westlake, Texas. **Position Purpose:** The primary responsibility of the Senior IT Support Technician position is to resolve technical support incidents… more
- Abbott (Austin, TX)
- …to their full potential in pursuit of organizational objectives. + Management of supplier audits, divisional budget, qualification, incident resolution, ... opportunity for a Director - Site Quality Head. The Director leads strategy, management and support for global supplier quality associated with the division. Areas… more
- USAA (Plano, TX)
- …items and automation efforts; + Working with ITSM modules with a focus on Incident Management ; + JavaScript, HTML, CSS, AngularJS, or Web Services with ... At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to… more
- ERCOT (Austin, TX)
- …scripts, and troubleshooting procedures. + Leads or contributes to change, incident , and problem management processes following ITIL principles. **EXPERIENCE** ... our industry today and in the future. Serves as a senior -level technical expert in database administration, responsible for managing high-availability,… more
- Prime Therapeutics (Austin, TX)
- …+ Document network infrastructure changes + Use ITIL process and procedures for change, incident and problem management of network environments + Other duties as ... Sr. Network Engineer - Routing Remote **Job Description** The Systems Engineer Senior IT is responsible for constructing detail design based on architectural… more
- Lumen (Austin, TX)
- …as we digitally connect the world and shape the future. **The Role** As a Senior Network Engineer, you will play a critical role in maintaining and enhancing the ... SRX/MX, Cisco Meraki, SDWAN, and FortiGate devices. + Collaborate with the Security team to conduct audits and vulnerability assessments of network hardware. +… more
- NTT DATA North America (Irving, TX)
- …applications. Provide Production Support for mainframe applications, including monitoring, incident management , troubleshooting, problem resolution, and root ... process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure… more
- Citigroup (Irving, TX)
- The Infrastructure Technology Lead Analyst is a Senior level role responsible for assisting with LAN / WAN and help desk administration activities, including network ... maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The...of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately… more
- AccentCare, Inc. (Dallas, TX)
- …operational efficiency, and cross-functional collaboration. Key Responsibilities Leadership & Team Management Lead and manage a team of IT Managers and 15+ ... monthly branch audits, onsite troubleshooting, and IT asset lifecycle management . Maintain high standards for documentation, ticket resolution, and escalation… more
- Citigroup (Irving, TX)
- …: Issue management and remediation + **10%** : Production support, incident management , and business queries **Qualifications:** + 5-8 years of relevant ... and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates… more