- Mass Markets (Richmond, VA)
- …and financial services . Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... and proactively address concerns to maintain strong, long-term partnerships. + Support internal process optimization to uphold consistent service quality.… more
- Truist (Richmond, VA)
- …exercise judgment and identify innovative solutions. + Responsible for technical support of information security technologies providing expert problem analysis ... or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to...of education and work experience. + Banking or financial services experience + Other security certifications (eg… more
- Mass Markets (VA)
- …and financial services . Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer sales interactions. It requires… more
- Sigmatech, Inc. (Arlington, VA)
- … for unclassified and secure video teleconferences (VTC/SVTC). + Network and Security Coordination: Support the technical liaison between DASA DE&C users ... of network access request procedures (SAARs). + Excellent communication and customer service skills. Preferred Certifications + Required: CompTIA Security + CE or… more
- Canon USA & Affiliates (Fairfax, VA)
- **About the Role** Responsible for prompt delivery of various on- site work assignments, providing customer service and ultimately, customer satisfaction. **Your ... good customer service . - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities… more
- The MITRE Corporation (Mclean, VA)
- …+ Network Security + Network Modeling and Simulation + IT Service Management (ITSM) + Infrastructure Virtualization and Containerization + Cloud Computing By ... and a desire to learn. + Familiarity with Digital Services , IT Service Management (ITSM) concepts, and...of MITRE's employment process, please email ###@mitre.org for general support and ###@mitre.org for intern positions. This service… more
- Mastercard (Arlington, VA)
- …Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more. The Services Business ... build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making...combine to deliver a unique set of products and services that help people, businesses and governments realize their… more
- Amazon (Manassas, VA)
- Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who ... keep the cloud running. We support all AWS data centers and all of the...of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll… more
- Canon USA & Affiliates (Reston, VA)
- …providing good customer service . - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees ... **About the Role** Advanced proficiency in site operations and procedures with ability to assign...- Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and… more
- CACI International (Sterling, VA)
- …get to do:** Support end-user applications and work in a multi-tier service desk as well as work with software development and systems administrators by: + ... Service Desk Shift Lead Job Category: Information Technology...Development and hardware integration for the Department of Homeland Security (DHS). As a member of the ITI2.1 Team,… more