- City of New York (New York, NY)
- …NYCAPS Central, and OLR regarding payroll issues. - Provide a high-level of customer service to NYC Aging employees and investigate payroll and timekeeping ... administration, which includes employment and recruitment, human resources, civil service administration, employee and labor relations, training and professional… more
- Coinbase (Albany, NY)
- …mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self- service and automation, and optimizing ... support interactions to build an effortless experience. As a Senior Data Analyst on our team, you...*What you'll be doing (ie. job duties): * Improve customer experiences by developing bar raising metrics, self- service… more
- Capital One (New York, NY)
- Senior Associate, Quantitative Analysis - Commercial Finance At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card ... in the world of data-driven decision-making. As a Quantitative Analyst at Capital One, you'll be part of a...and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help… more
- Capital One (New York, NY)
- Senior Business Manager - Digital Product Strategy As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to major ... Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as… more
- Sodexo (New York, NY)
- …of proactive methodologies. + Client facing experience with a focus on delivering exemplary customer service to both internal and external clients. + Ability to ... products and services. Entegra is in search of a ** Senior Manager, Segment Finance.** This role will support one...of each program, Regional Account Managers, corporate finance, Financial Service Center personnel as well as with external clients… more
- First Horizon Bank (New York, NY)
- …opportunities + Perform product research and identify appropriate solutions for customer requirements and satisfaction + Communicate and coordinate with assigned ... to become a trusted advisor and to identify solutions to solve for customer pain points + Understand our competitors' environment, capabilities and gaps to… more
- Neuberger Berman (New York, NY)
- We're seeking a Senior Product Manager to lead the Enterprise Data Management (EDM) User Success & Enablement team-a firmwide function that drives user success, ... enablement strategy across the EDM ecosystem, including knowledge and self- service programs, training and outreach, adoption marketing, and support operations.… more
- Capital One (Albany, NY)
- Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- RxBenefits (New York, NY)
- …Drive the adoption of reports and dashboards by monitoring report usage and customer feedback. + Perform full end-to-end development of BI reporting needs, from ... in the process of completing the Microsoft PL-300 data analyst certification. + Proficiency in SQL for data querying...up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you… more
- Oracle (Albany, NY)
- …to communicate with technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ... and external teams and lines of business to ensure satisfaction. Provides updates on customer status to senior leadership. + Educates customers on the most… more