- Capital One (New York, NY)
- …Capital One to try to resolve their delinquency across 6+ digital channels (IVR, chat, SMS , email , push, letters). We also have more than 2,000 phone and chat ... Senior Manager, Product Management, Card Collections Experience Segmentation...doesn't take the path intended. Our product and business analyst team share end-to-end ownership of our customer and… more
- Capital One (New York, NY)
- …Capital One to try to resolve their delinquency across 6+ digital channels (IVR, chat, SMS , email , push, letters). We also have more than 2,000 phone and chat ... Senior Associate, Product Management, Card Collections Offer Experiences...doesn't take the path intended. Our product and business analyst team share end-to-end ownership of our customer and… more
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