- HTC Global Services Inc (Brooklyn, NY)
- …Certification Requirements + Experience: 10-12+ years in telecom operations, voice engineering, or unified communications support, with at least 3-4 years in L3 ... or senior escalation roles. + Preferred Certifications: + Cisco CCNP Collaboration (or equivalent) + Ribbon/Audiocodes SBC certifications + Avaya/Teams UC… more