- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of ... City NY** **Job Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of… more
- Humana (Albany, NY)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... caring community and help us put health first** The Senior Application Architect designs and develops IT applications architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- Capgemini (New York, NY)
- …billion. **Job:** **Organization:** _INVENT PEOPLE S&T_ **Title:** _Capgemini Invent - Contact Center - Senior Consultant_ **Location:** _NY-New York_ ... **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About...by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini… more
- Molina Healthcare (Buffalo, NY)
- …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... intelligent routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass"… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client… more
- OneMain Financial (New York, NY)
- …as communication tools for voice, video, chat, and collaboration. Experience with cloud -based contact center solutions and integrations with other business ... for defining and executing the product roadmap for the organization's enterprise contact center platform. This role will drive the development and go-to-market… more
- CTG (Buffalo, NY)
- …governance and oversight throughout the solution delivery lifecycle. + Advise senior leadership and communicate architectural concepts to technical and non-technical ... in Computer Science, IT, Engineering, or related field. + 7+ years in cloud architecture; 3+ years focused on Retail/Consumer banking technology. + Strong knowledge… more