- Humana (Richmond, VA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... caring community and help us put health first** The Senior Application Architect designs and develops IT applications architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- Amazon (Arlington, VA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- Evolent (Richmond, VA)
- …Network Associate (CCNA) or other networking certifications * Genesys Cloud CX Professional or equivalent certification in contact center technology ... the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst, Contact Center Technology plays a...Knowledge: Familiarity with both cloud -based and on-premises contact center platforms (eg, Genesys , NICE, etc.).… more