- The Hertz Corporation (Sacramento, CA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...repeat rentals and Net Promoter Score + Building a data -driven feedback loop to prioritize fixes that matter most… more
- LinkedIn (San Francisco, CA)
- …growth targets. You will drive results by forging meaningful relationships, engaging senior level marketing professionals, and delivering customer value for both ... in a team environment. Responsibilities : + Engage and strategize with senior -level executives at client companies or agencies to demonstrate how LinkedIn can… more
- Celestica (San Diego, CA)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this...direction that is site/multi-site specific + Participates with other senior mgrs to establish strategic plans & objectives +… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET AI team leads… more
- Amazon (Sunnyvale, CA)
- …serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex ... customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service… more
- SAP (Palo Alto, CA)
- …or future visa sponsorship for this role at this time.** The SAP Academy for Customer Success is a global development program designed for talent who are early in ... their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions.… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Associate, Fixed-Term **Human Resources Services, Redwood City, California, United States** Human Resources Post Date Aug 06, 2025 ... **Stanford University Human Resources (UHR) is seeking an** **18-month fixed-term** ** customer service associate within the University Human Resources Service Center… more
- CenterWell (Sacramento, CA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- AeroVironment (Petaluma, CA)
- …Service Manager of our Operational Action Center (OAC) is responsible for the strategy of the Jump20 helpdesk and Customer Service Department. Position ... the organization related to repair processes, incident responses, and customer interaction to improve the end-to-end customer ...our customers. + Collect and compile flight and crew data from the states to maintain proficiency and logging… more
- Amazon (San Diego, CA)
- …emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve solution ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more