• Customer Experience Research Lead

    Google (New York, NY)
    …+ 5 years of experience with sampling, survey writing, and analysis of survey data including weighting and assessing data quality. + 5 years of experience ... with designing experiments, analyzing data from experiments, and summarizing findings. + 5 years...then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your… more
    Google (08/08/25)
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  • Customer Unit General Manager

    Celestica (New York, NY)
    …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this...direction that is site/multi-site specific + Participates with other senior mgrs to establish strategic plans & objectives +… more
    Celestica (08/08/25)
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  • VP Customer Success Loyalty

    Mastercard (New York, NY)
    …team, and processes from the ground up. Develop and implement a scalable customer success strategy that drives adoption, satisfaction, and expansion across a ... and governments realize their greatest potential._ **Title and Summary** VP Customer Success Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E)… more
    Mastercard (05/17/25)
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  • Principal, Customer Success Specialist…

    Amazon (New York, NY)
    …serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex ... customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service… more
    Amazon (08/08/25)
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  • Customer Success Manager (CSM) - SAP…

    SAP (New York, NY)
    …or future visa sponsorship for this role at this time.** The SAP Academy for Customer Success is a global development program designed for talent who are early in ... their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions.… more
    SAP (07/18/25)
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  • Customer Research & Analytics Specialist II

    RELX INC (New York, NY)
    Senior Research Executive - Customer and Market Insights Strategy - Contract Are you an enthusiastic and ambitious Senior Research Executive? Would you ... like to join our high-performing Customer and Market Insights team? About our teamOur goal...projects from start to finish. About the Role As Senior Research Executive, you will lead the day-to-day management… more
    RELX INC (07/15/25)
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  • Lead-Medicaid Customer Success

    CenterWell (Albany, NY)
    …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
    CenterWell (08/08/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (New York, NY)
    …emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve solution ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
    Amazon (07/29/25)
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  • Head of NAMER Marketing Ops, NAMER Customer

    Amazon (New York, NY)
    …act as a Chief of Staff to the Director of NAMER Marketing. This is a data -driven role that has the opportunity to influence marketing programs and the type of ... data the team looks at to make strategic decisions....* Ensure interlock between marketing and sales on goals, strategy and programs, and help build a culture rooted… more
    Amazon (06/25/25)
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  • Manager, Customer Experience and Community…

    NFTA (Buffalo, NY)
    …which are published in the Key Performance indicator Report. * Develop customer satisfaction data , consumer opinion trends, and industry benchmarking with ... broadcasters and the press. Ability to plan, coordinate and implement an effective customer service strategy . Ability to serve the public and fellow employees… more
    NFTA (07/31/25)
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