- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Confluent (Sacramento, CA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...Confluent. You will be the technical voice of the customer and will leverage learned technical insights … more
- Intuit (San Diego, CA)
- …Group Operations and Program Management team. This Program Manager will work with Customer Success Product and Experience leads to drive E2E business program ... outcomes to enhance customer help experience within our tax products....executive-level audiences, including the ability to guide and influence senior leaders effectively. + Proven ability to rally teams… more
- Amazon (Sunnyvale, CA)
- …roles, or management consulting serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, ... program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market...5 years of product management or go-to-market, or sales experience . - 5+ years of GenerativeAI / AI /… more
- Amazon (San Francisco, CA)
- …business requirements, and marketing tactics. - Experience with market research and customer insights programs, tools, and concepts to become the bar raiser ... the value proposition of eero Plus offering by leveraging customer insights , engagement data, and customer...insights within the Product Marketing team. - Deep experience in product development, go-to-market, and full funnel marketing.… more
- Intuit (San Diego, CA)
- …build strong relationships and establish trust. + ** Experience ** : 5+ years of experience in a senior level customer -facing role, ideally within a sales, ... customer feedback specifically from Lighthouse participants. Proactively share insights with internal teams to inform product development, refine the Lighthouse… more
- Datavant (Sacramento, CA)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... of enhancements, issue resolution, and optimization of detection outcomes + Translate customer insights into actionable feedback for internal roadmap planning… more
- The Walt Disney Company (Glendale, CA)
- …as the connective tissue between product, partnerships, creative design, viewer experience , CRM, social, lifecycle, finance, consumer insights , legal, brand, ... The Senior Manager, Product Marketing will serve as the...planning), JIRA (product development tracking), and Adobe Analytics (performance insights and optimization). + Experience managing vendor… more
- Revelyst (Irvine, CA)
- …of the sales and marketing teams. . **Executive Communication** : Present data and insights to internal executives and external customer teams, ensuring that all ... into action and building demand plans the support the insights . In this role, you'll play a key part...eye for data, are passionate about forecasting, and have experience with Amazon Vendor Central, this is your opportunity… more