- Amazon (Dallas, TX)
- …Qualifications - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership - Experience with SQL Amazon is ... a high impact role that will help deliver data-driven insights that will be foundational to optimizing sales planning,...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- Realtor (Austin, TX)
- … experience that unifies lead management, performance tracking, campaign insights , support tools, and account management + Collaborate with design and ... cross-functional leader who thrives working with design, engineering, marketing, and customer -facing teams + Experience working with mobile development teams… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Dallas, TX)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research...term strategic planning A day in the life The Senior Customer Research Manager uses their endless… more
- Amazon (Austin, TX)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Wolters Kluwer (Coppell, TX)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential ... Wolters Kluwer (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage… more
- Iron Mountain (Austin, TX)
- …responsible for developing and managing market research initiatives that deliver critical insights to guide strategic decision-making. The Senior Manager, Market ... and quantitative research methodologies to uncover market trends, competitive landscapes, customer needs, and emerging opportunities. The Senior Manager, Market… more
- Wolters Kluwer (Coppell, TX)
- …our renewal growth business within PHT. **Essential Duties and responsibilities** The Senior Customer Success Specialist plays a high-impact role in managing ... to organizational success; we are searching for a Sr. Customer Success Specialist to support these initiatives to bolster...identify areas of risk, opportunity, and need + Present insights that showcase how PHT solutions contribute to their… more
- Amazon (Dallas, TX)
- Description As Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help ... and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. -… more
- Wolters Kluwer (Austin, TX)
- As a ** Senior Customer Service Representative** , **Licensing** , you will provide comprehensive support tailored to our customer 's' business licensing ... to resolve complex operational problems while ensuring a positive customer experience . You will act as a...Skills: Strong ability to analyze data and provide actionable insights . * Leadership: Capable of mentoring junior associates and… more