- Chewy (Richardson, TX)
- … customer -impacting trends with QA. **What You'll Need:** + 5+ years of experience in operations, customer experience , or a related field, including ... **Our Opportunity:** Chewy is seeking a ** Senior Operations Manager for Core Operations** to lead...feedback, and build high-trust partnerships that elevate service and experience across the business. **What You'll Do:** Strategic Execution… more
- Amazon (Austin, TX)
- …that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from customer ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer … more
- Amazon (Dallas, TX)
- … Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the...decisions on deployment and machine performance execution strategy to senior level leadership. * You will own the tactical… more
- Amazon (Dallas, TX)
- … Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the...decisions on deployment and machine performance execution strategy to senior level leadership. -You will own the tactical planning… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- UL, LLC (Austin, TX)
- …work efforts, mentor team members, and provide guidance to foster success and growth Customer Experience : + Champion innovative and competitive customer ... by introducing fresh ideas and technologies that elevate the customer experience and position the team as...robust solutions + Collaborate with business leaders to gain insights into upcoming needs and provide visibility into both… more
- AbbVie (Houston, TX)
- …. Job Description This role can be hired as a Grade 18 or 19; candidate experience will determine grade. Purpose: The Customer Development Manager (CDM) is a key ... leaders, and state/local society leadership within assigned region to provide in-depth insights to Integrated Brand Team and commercial senior leadership based… more
- ServiceNow, Inc. (Addison, TX)
- …at least 5 years in senior leadership roles. + Proven experience in delivering exceptional customer technology experiences across the enterprise platform ... enterprise software company of the 21st century. **As the Senior Director of Customer Success Product, you...ensuring scalability, security, and interoperability. + AI Optimization & Customer Experience : Leverage AI to enhance … more
- ServiceNow, Inc. (Austin, TX)
- …for everyone. **What you get to do in this role:** The ** Customer Success Executive** will develop C-level executive relationships and relationship management ... across. The overriding objective will be to improve Customer Outcomes at these accounts leading to customer...value realization. An ideal candidate will have achieved a senior level position and successful track record in management… more
- The Hertz Corporation (Austin, TX)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more