- Microsoft Corporation (Redmond, WA)
- We are seeking a dynamic and experienced ** Senior Customer Experience Program Manager (CPM)** to join the Copilot Agents+Platform Ecosystem (CAPE) team in ... realization of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires technical… more
- Amazon (Seattle, WA)
- …and subscribe to the world's best video games. We are looking for a customer -obsessed, innovative and data-driven Senior Product Marketing Manager (PMM) to join ... new tools Preferred Qualifications - MBA or advanced degree - Background in customer acquisition, growth marketing - Gaming industry experience - Experience… more
- Amazon (Seattle, WA)
- …- Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and value stream analysis ... - Experience with cloud technology adoption and value realization patterns - Experience working with partners to drive customer outcomes - Experience … more
- Amazon (Seattle, WA)
- …learning, optimization, causal modeling and game theory at scale to enhance the customer experience , help advertisers reach relevant audiences, and support brand ... this role you will: * Work closely with a senior science advisor, collaborate with other scientists and engineers,...Econ, Operations Research, or other related technical fields * Experience in data science and quantitative research * Proficiency… more
- Amazon (Seattle, WA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Amazon (Seattle, WA)
- …a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth ... on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test… more
- Amazon (Bellevue, WA)
- …- Captain team communications and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is a diverse group of designers ... Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... AI/ML technologies to improve knowledge discoverability, accuracy, and personalization. - Gather insights from customer service teams to enhance the system. -… more
- Amazon (Seattle, WA)
- …. They work closely with teammates and partners across Naming Strategy, Customer Insights , Brand Design, Content Strategy, Creative Program Management, Brand ... strategies * Lead collaborative workshops with cross-functional partners to integrate customer insights , cultural trends, and business objectives * Create… more
- Amazon (Seattle, WA)
- Description As Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help ... and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. -… more