- Coinbase (Albany, NY)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Capital One (New York, NY)
- Senior Lead Data Engineer (Snowflake, Databricks, Apache Iceberg, Spark + SQL workload optimizations) Do you love building and pioneering in the technology ... marrying data with emerging technologies. As a Capital One ** Senior Lead Data Engineer,** you'll have the...drive optimizations at scale (eg SQL, Spark optimizations)** + Lead a team of developers with deep experience… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **_Sr. Director, Brand Lead , Neuroscience_** **Position Summary** The Senior Director, Brand Lead , Neuroscience is responsible for leading the commercial ... the commercial go-to market model and overall cross-functional launch plan. The Senior Director will lead a cross-functional team, working closely with… more
- Coinbase (Albany, NY)
- …and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Cognizant (New York, NY)
- …teams to optimise billing processes, reduce cycle times, and enhance customer experience . - Manage cross-functional implementation teams, ensuring proactive ... future of business. **About the Role** As a Billing Lead Advisory at the Senior Consulting Manager...Have to Be Considered** - 12-16 years of hands-on experience in SAP IS-U Billing and Invoicing processes. -… more
- Capital One (New York, NY)
- Senior Lead Machine Learning Engineer Capital One's Digital Commerce & Innovation organization is seeking a Senior Lead , Machine Learning Engineer to ... built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members… more
- Capital One (New York, NY)
- Senior Lead Software Engineer, Full Stack (Intelligent Foundations & Experiences) Do you love building and pioneering in the technology space? Do you enjoy ... and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers...marrying data with emerging technologies. As a Capital One Senior Lead Software Engineer, you'll have the… more
- Amazon (New York, NY)
- … needs, earning trust by diving deep into financial, operational, and customer - experience data to design tailored Amazon Shipping solutions that reframe ... entrepreneurial Business Development leaders who can help customers meet rising end- customer expectations in an increasingly competitive landscape. As a Sr. Business… more
- Capital One (New York, NY)
- Senior Lead AI Engineer (Gen AI Platform Services) **Overview:** At Capital One, we are creating responsible and reliable AI systems, changing banking for good. ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more
- Guardian Life (New York, NY)
- ** Senior AI Transformation Lead - Group Benefits** Guardian Life is seeking an AI Transformation Lead for the Group Benefits business unit. This person will ... lead a cross-functional team to deliver AI-centered solutions directed...solutions directed at our largest processes (eg, claims processing, customer service bots, operations automation) to grow our business… more