• Consumer Senior Program Lead (B2C…

    Coinbase (Albany, NY)
    …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
    Coinbase (10/03/25)
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  • Senior Quality Assurance Manager…

    M&T Bank (Williamsville, NY)
    **About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality ... + ** Experience with Escalated Complaints:** Background in handling complex customer issues from branches or call centers. + **Compliance & Risk Expertise:**… more
    M&T Bank (11/07/25)
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  • Senior Product Designer, Customer…

    DoorDash (New York, NY)
    …and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design org. This role is hybrid, ... product strategy and we deeply believe that the best customer experience is the key to our...We're excited about you because + You are a senior -level IC with 5+ years of work experience… more
    DoorDash (10/08/25)
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  • Senior Manager, Program Delivery…

    MTA (New York, NY)
    Senior Manager, Program Delivery & Process Management Job ID: 13722 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: ... Delivery Date Posted: Nov 11, 2025 Description POSTING NO. 13722 JOB TITLE: Senior Manager Program Delivery & Process Management DEPT/DIV: People Department WORK… more
    MTA (11/12/25)
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  • Senior Engineering Manager…

    Coinbase (Albany, NY)
    …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
    Coinbase (11/05/25)
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  • Senior Manager Technical Program…

    Zebra Technologies (Holtsville, NY)
    …Come make an impact every day at Zebra. Zebra Technologies is looking for a Senior Manager of Technical Program Management to join our PMO group to support ... in realizing our company's vision. A technical and solutions senior manager of program management responsible for...of team management. + Strong full life cycle Technical Program Management experience with strong communication skills… more
    Zebra Technologies (10/28/25)
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  • Senior Program Manager, SSD…

    Amazon (New York, NY)
    …of developing program strategies and plans, diving execution, and influencing senior stakeholders experience - Experience working cross functionally with ... (SSD) Operations Excellence (OpX) team is looking for a Senior Program Manager eager to join the...across the organization Basic Qualifications - 5+ years of program or project management experience - … more
    Amazon (11/12/25)
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  • Senior Customer Success Manager

    Persado (New York, NY)
    …ambitious, self-driven, hard-working, team player and flexible. + 6-8 years of relevant experience in Customer Success, Program Management, or Account ... & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner.../ ROI cases + Experience in leading customer interactions including status calls, building program … more
    Persado (11/19/25)
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  • Senior Program Manager

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Environmental Facilities Corporation Title Senior Program Manager Occupational Category IT Engineering, Sciences Salary Grade NS Bargaining ... Albany State NY Zip Code 12207 Duties Description The Senior Program Manager will oversee the Green...grants, programs or projects, including staff supervision * Demonstrated experience with program development and management, and… more
    New York State Civil Service (11/14/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Albany, NY)
    …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead, a pivotal role focused ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. *… more
    Coinbase (10/30/25)
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