- CBRE (New York, NY)
- …for ensuring the proper balance between business needs, technology options, and user experience to maximize product value and increase efficiency. You will act as ... the "voice" of the customer , translating customer needs to the Agile...needs, and summarizing issues. You will act as a senior product voice in the region and will engage… more
- Celonis (New York, NY)
- …core of business processes - and for that, we need you to join us. ** Senior Project Manager** We're Celonis, the global leader in Process Mining technology and one ... aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain… more
- Kyndryl (New York, NY)
- …a vital role with industry clients and Kyndryl account teams, building senior -level business and technology relationships and driving value-based outcomes. You will ... the 'go to' person and a trusted advisor by senior executives + Leading C-level client interactions and consulting...outputs of a deal engagement + Demonstrate credibility and experience to advise and deliver on complex consulting engagement… more
- City of New York (New York, NY)
- …CWO senior leaders, develop and coordinate a professional development/learning program for CWO and contracted vendor staff that includes existing opportunities ... Workforce Opportunity NOTE: Please include a cover letter, detailing your experience with managing or otherwise advancing credit or noncredit education and/or… more
- Microsoft Corporation (New York, NY)
- …teams across the organization to gather and utilize information on the customer . Leverages professional credibility, relationships, and personal experience with ... Value Proposition** + Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer... in digital transformation or using technology to drive customer business outcomes. + 4+ years experience … more
- Travelers Insurance Company (Albany, NY)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- New York State Civil Service (Bronx, NY)
- … Relations in an Information Technology Environment.Preferred Qualifications:* Experience in the procurement, development, implementation, maintenance, enhancement, ... following:* Cultivate a collaborative and positive team environment, using senior management expertise to facilitate effective communication and coordination among… more
- City of New York (New York, NY)
- …Aging's work with NY Connects, Group Field Trips for Older Adults, Senior Farmer's Market Nutrition Program , Correspondence, Volunteer Opportunities and more. ... memos, agendas, and other documents as requested. - Assist with conducting program assessments, customer satisfaction surveys and other required activities… more
- PNC (New York, NY)
- …with internal leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or geographies. ... serve. We are all united in delivering the best experience for our customers. We work together each day...problem solving and may have exception authority. Communicates with senior leadership regarding risk/return. + Manages effective network of… more
- Pegasystems (New York, NY)
- …stakeholders to drive our client's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... level of **vertical expertise** (FS/Banking) as well as ongoing ** program adoption** management and leadership. **What You'll Do at...proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and… more