- Govini (Arlington, VA)
- …Managers lead Govini projects, setting, directing, and executing against customer requirements, project objectives, and account strategies to deliver value ... They can see the big picture and understand the needs of decision-makers, program managers, and analysts across the national security space. They manage senior… more
- TEKsystems (Reston, VA)
- …for queue and work management, ensuring assigned tickets stay within the program 's AQL/SLA commitments and are properly documented. Experience Level Expert ... monitoring large-scale operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management &… more
- ADP (Norfolk, VA)
- ADP is hiring an experienced ** Senior Manager Growth Marketing** , with expertise in B2B customer acquisition, client upsell/cross-sell campaign development, and ... project management, along with prior experience in client advocacy and event leadership being a...levels of the organization. **Responsibilities:** + Build and execute customer acquisition programs utilizing email, digital, and other channels… more
- Northrop Grumman (Fairfax, VA)
- …+ Work in a chemical laboratory environment collaborating with other members of a customer team to leverage old and new systems and technologies in innovative ways ... supervision and meet quick deployment deadlines ensuring the solutions meet the customer 's product requirements. + Occasionally local and domestic travel for … more
- Truist (Richmond, VA)
- …Engage with business and operations teams to ensure monitoring capabilities support customer experience , regulatory reporting, and incident management. Serve as ... plans. Champion operational resilience by ensuring monitoring covers end-to-end customer journeys, critical business services, and third-party dependencies. Establish… more
- Harbor Group Management (Norfolk, VA)
- …spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. ... including office, retail, and multifamily properties. With over 40 years of experience in the industry and over 1,600 employees worldwide, HGI continues to… more
- PNC (Mclean, VA)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... and communicates performance statistics and reports to internal stakeholders and senior management. + Promotes and monitors the production workflow and assists… more
- Cardinal Health (Richmond, VA)
- … experience . This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Responsible for ... access to therapy through Reimbursement Support Services in accordance with the program business rules. This role is responsible for guiding the patient through… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... variety of high-level administrative tasks and support our company's senior -level managers. The Executive Assistant's responsibilities include managing calendars,… more
- CenterWell (Richmond, VA)
- …care, and other related questions. Appropriately handle a variety of customer issues including location lookup, directions, and complaints. + Makes clinical ... or, if not available, look up and provide alternative services. Act as customer advocate throughout the referral process to ensure timely response and to maximize… more
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