- Zoom (Richmond, VA)
- …Conversational Design to translate data into features that elevate contact center quality and customer experience . About the Team The Zoom Virtual Agent team is ... What you can expect We are looking for a Senior Product Manager, Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution for… more
- PNC (Mclean, VA)
- …in the markets we serve. We are all united in delivering the best experience for our customers. As an Operations Advisor within PNC's Midland Loan Servicing Investor ... the following skills and characteristics: * Four years prior loan servicing experience , preferably in an investor reporting related function. Other work … more
- KBR (Chantilly, VA)
- …the existing customer base. Basic Qualifications + Over 20 years' experience in operations and Business Development in support of Federal civilian agency clients ... can Belong, Connect and Grow. We Deliver - Together. Program Summary KBR's Readiness and Sustainment (R&S) division is...in Business Development with the Department of State + Customer Engagement and experience with the Department… more
- CACI International (Portsmouth, VA)
- …to prioritize multiple concurrent projects and tasks efficiently. _Desired:_ + Experience facilitating meetings attended by senior leadership. + Training, ... and innovations and ensure alignment with NAVSEA initiatives. + Manage communications, customer expectations, and delivery of work products. + Work site is primarily… more
- Educational Testing Service (Richmond, VA)
- …Present final deliverables or insights to their department at the end of the program . **What You'll Gain** + Hands-on experience within a globally recognized ... brand. + Mentorship from senior leaders across marketing, digital, and research. + Exposure...data or insights + Interest in brand strategy, digital experience , customer insights, or AI-enabled marketing +… more
- Chenega Corporation (Lorton, VA)
- …to provide full equipment Life Cycle Support (LCS) while maximizing customer satisfaction and minimizing support costs. **Responsibilities** + Monitor and conduct ... management efforts by analyzing historical maintenance data, financial data, customer and quality assessment feedback, self-assessments, etc., including identifying… more
- Office of the Inspector General, USPS (Arlington, VA)
- …and processing Postal Service Form 50 or Standard Form 50. Demonstrated experience resolving customer service issues relating to employee benefits programs. ... expectations. Provides direct counseling to employees at all levels, including senior leadership, management officials, and staff, on retirement, benefit program… more
- BAE Systems (Northern Virginia, VA)
- …Matter Expert (SME) to support dynamic full-motion video (FMV) operations. **Required Education, Experience , & Skills** The VBS4 SME: + Must be able to work ... must have at least 5 years of relevant IC experience including at least 18 months of experience... as an FMV analyst on the GEO-SPI A-004 program (Or MACSS F-003). + Will be the primary… more
- HII (Chesapeake, VA)
- …a vocational school, apprenticeship program or a skilled trades certificate program are preferred. + Experience related to maintenance and repair of ... Salary Range: $55,000.00 - $70,000.00 Security Clearance: Ability to Obtain Level of Experience : Mid Meet HII's Mission Technologies Division Our team of more than… more
- M. C. Dean (Vienna, VA)
- …violations and incidents, reporting as necessary to both the Facility Security and Senior Program Managers. + Ensure alignment and effective collaboration among ... business leadership, take responsibility for establishing Information Systems Security Program identifying, pursuing, and maintaining cybersecurity accreditations and authorizations… more