- Amazon (Arlington, VA)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work...a product - 7+ years of technical product or program management experience - Experience … more
- Nutanix (Richmond, VA)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... play a vital role in developing a brand new customer financing program , working closely with cross-functional...seamless transactions. + Provide regular updates and reporting to senior management regarding program progress and deal… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …growth * Work in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular client interaction and ... senior and executive level leaders * Knowledge and experience working with state and local government * Confident,...tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer Experience Management **What you can expect… more
- BioLife Plasma Services (Richmond, VA)
- …operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors ... application is true to the best of my knowledge. **Job Description** ** Senior Operations Management Trainee ( Senior OMT)** **About BioLife Plasma Services**… more
- PNC (Vienna, VA)
- …is to operate a personalized, omni-channel, and real-time marketing engine across the customer lifecycle, enabling acquisition at low cost, and driving growth in ... customer lifetime value. We are seeking a highly motivated...serve. We are all united in delivering the best experience for our customers. We work together each day… more
- Amazon (Arlington, VA)
- …need exceptionally talented, bright, and driven people. If you have strong program management, IT infrastructure and/or programming experience , and can ... responsibility will be supporting AWS service teams as a Senior Technical Program Manager (TPM) supporting delivery...- 7+ years of working directly with engineering teams experience - 5+ years of technical program … more
- Confluent (Richmond, VA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Amazon (Arlington, VA)
- …roles, or management consulting serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, ... executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: -...5 years of product management or go-to-market, or sales experience . - 5+ years of GenerativeAI / AI /… more
- Erickson Living (Fairfax, VA)
- …Minimum of 2 years of sales or marketing experience + Public speaking experience + Customer service experience preferred + Proficiency in Microsoft ... Location: Woodleigh Chase by Erickson Senior Living Join our team as a Manager...current skills and build new ones Compensation: Commensurate with experience , range is $42-45k per year plus commission with… more
- The Hertz Corporation (Richmond, VA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
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