- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …resolution of all presented needs. + Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. + ... Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates better than average understanding of military culture… more
- Providence (Renton, WA)
- **Description** **Work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services ... Computer Science, Information Technology, Technology Management, or related. + 3 years of experience as a Network Engineer + 3 years of experience with… more
- Providence (Walla Walla, WA)
- …all the duties and responsibilities required by the Security team related to customer service and maintaining a secure and orderly environment. Performs a variety of ... + Within 1 year of hire date: Healthcare Security Officer internal training program including MOAB or CPI (management of aggressive behavior or crisis prevention… more
- CommonSpirit Health (Seattle, WA)
- …record keeping for work orders received and/or finished. + Solves organization level customer service issues and complaints with minimal supervision + Assists in the ... or related field, equivalent military education, graduate of technical program , or equivalent training validated through training certificates, or equivalent… more
- Amazon (Seattle, WA)
- …a great service experience for customers. Our team is seeking Senior Technical Program Managers to manage large, cross-functional programs that support ... Our organization defines the strategy for the contact handling experience across all Customer Service verticals and...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …communicating results to senior leadership - 5+ years of relevant work experience in technical program management, customer success, or related fields ... meaningful customer outcomes that enhance the AWS customer experience . This position offers the opportunity...cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program … more
- IBM (Bellevue, WA)
- …technical and professional expertise** * 6+ years of experience in Program Management, Project Management, Customer Success, Consulting, or Engineering role ... while continuing quality of the entire program . * Departmental Expertise: Experience working with or within Customer Success / Post Sales, including… more
- Amazon (Seattle, WA)
- …quantifying emerging defect trends as well as deep dive and understand the associated customer experience . The role will support partner teams with root cause ... of working cross functionally with tech and non-tech teams experience - 7+ years of program or...7+ years of managing, analyzing and communicating results to senior leadership experience - Experience … more
- Amazon (Seattle, WA)
- …events -Willingness to travel at least 25%. About the team The AWS Executive Customer Speaker Program supports the vetting, selection, and preparation of ... Experience with PowerPoint Preferred Qualifications - AWS Cloud Certification - Experience working across functional teams and senior stakeholders - 3+ years… more
- Amazon (Seattle, WA)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...Basic Qualifications - 7+ years of technical product or program management experience - 10+ years of… more
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