- Confluent (Olympia, WA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Cardinal Health (Olympia, WA)
- …+ 3+ years relevant experience preferred + Program / Project Management experience + 2+ years customer facing experience + Relationship building/ ... with senior leadership and inspiring trust + Demonstrate strong customer facing presentation skills, along with the ability to navigate challenging conversations… more
- Lionbridge Technologies (Olympia, WA)
- …as appropriate.Be the primary communication link and escalation path across assigned customer program (s) + Manage program workflows including financial ... **AI Program Director** The AI Program Director functions as a Customer -...operations teams for owned account(s) + Consistently drive excellent Customer experience and service + Establish and… more
- Amazon (Seattle, WA)
- …solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop ... overall technical vision and strategic direction for the CET team's AI-driven customer experience transformation initiatives. - Oversee the development of… more
- Amazon (Seattle, WA)
- …we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn't ... Amazon's flagship suite of VoC products, connecting internal employees with their customer experience (CX) data and insights. We leverage sophisticated Machine… more
- Amazon (Seattle, WA)
- …understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar. A day in the ... to deliver bar-raising, personalized customer experiences. Ultimately, you own the customer experience , with customer satisfaction as your ultimate… more
- Amazon (Seattle, WA)
- …at least one Business Intelligence tool (Tableau, OBIEE, PowerBI, etc.) - Proven experience in program management with emphasis on reviewing project plans, ... Our team is constantly looking to optimize the training experience and provide our operations teams with a work-ready...provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Leader who… more
- Forrester (WA)
- …and optimize departmental processes to address business needs that ultimately yield an excellent customer experience that aligns to our brand promise of being on ... program . **Job Requirements:** + Twelve-plus years of relevant experience . + Prior experience in leading and/or building a customer success function.… more
- Amazon (Seattle, WA)
- …effortless, seamless, and empathetic. Your work will directly impact the overall customer experience , which is critical to Amazon's continued success. The ... organizations while staying connected with the customers and dive deep on customer experience , architecture, and technical details. You will work across… more
- Amazon (Seattle, WA)
- Description As Amazon Photos continues to scale, we're seeking a Senior Program Manager to build and lead our Product Operations function. This role will create ... * Release coordination and change control * Voice of Customer (VOC) program integration * Tools and...strategy, end to end delivery, and communicating results to senior leadership - Experience with end to… more