- Amazon (Seattle, WA)
- …years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience - Experience using data and metrics to ... and prioritize seller pain points through data analysis and customer feedback. -Manage projects aimed at addressing seller pain...benefit Selling Partners. Basic Qualifications - 7+ years of program or project management experience - 7+… more
- Amazon (Seattle, WA)
- …and implement standard operating procedures (SOPs) and best practices the improve the customer experience . * Develop and drive key payment success KPIs and ... from anywhere in any way. We are seeking a customer -obsessed, results-oriented Sr. Program Manager to lead... Program Manager to lead the Payment Success program for Pay by Invoice experience , supporting… more
- Amazon (Seattle, WA)
- …issues * Help make the right feature trade-offs to ship software without compromising customer experience or business relevance * Engage with many teams across ... Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences....Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …able to accurately prioritize projects, make sound judgments, work to improve the customer experience , and get the right things done. Your responsibilities will ... end-to-end. You will have the opportunity to impact the customer experience , design and architecture of innovative...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …resolution of system disruptions and drive corrective actions to prevent recurrence. The Senior Program Manager, Advertiser Advocacy is the voice of the ... in product area. Basic Qualifications - 5+ years of program or project management experience - ...education, organizational development, instructional design or related field - Experience in a call center, voice-of- customer function.… more
- Amazon (Seattle, WA)
- …who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions ... Description The mission of the Customer Engagement Technology (CET) team within Customer...Basic Qualifications - 7+ years of technical product or program management experience - 10+ years of… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last ... customer needs and audit mechanisms. Basic Qualifications - Experience defining KPI's/SLA's used to drive multi-million dollar businesses... leadership - 5+ years of technical product or program management experience - 3+ years of… more
- Amazon (Seattle, WA)
- …user dissatisfaction, development collisions, and/or outages A day in the life As a Senior Technical Program Manager in the team, you will work with multiple ... growth solutions for our associates that helps Amazon stay customer obsessed. We deliver solutions that scale in volume,...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …computer vision/algorithms teams. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with ... our DNA! Our goal is to be Earth's most customer centric company and we are just getting started....budget, quality, along with risk and critical path management experience - 5+ years of technical program … more
- Amazon (Seattle, WA)
- …groups to align on measurement approaches * Present progress and insights to senior leadership Program Execution * Drive large-scale technical programs across ... how Amazon measures and improves how we personalize every customer interaction through evolving AI and machine learning. You...experience - 7+ years of technical product or program management experience - 4+ years of… more