- University of Rochester (Rochester, NY)
- …to provide billing evidence. + Handles problems using effective negotiating and exemplary customer service skills and escalates to a lead technician or the ... manager when necessary. + Completes billing information and manages...technical judgment in decision making when faced with unique customer situations. Assists with developing training for new team… more
- MTA (Brooklyn, NY)
- …initiatives, other projects, and security initiatives delegated by the Pass Program Manager . RESPONSIBILITIES + Provide excellent and efficient customer service ... MTA HQ HAY POINTS: 393 SUPERVISOR : Pass Program Manager SCHEDULE: 8 AM - 4:30 PM LOCATION: 149...Managers, affiliate personnel, etc. Handle a heavy volume of customer inquiries while working under pressure and time constraints.… more
- BMO Financial Group (New York, NY)
- …Description** : As a member of the BMO Digital Architecture, the Senior Solution Architect, primarily + Leads **end-to-end technology solutions and high-level ... roadmaps** of business functional areas - deposits, cards, payments, operations, customer experience, analytics working with business and technology partners +… more
- Amazon (New York, NY)
- Description Zappos is looking for a Principal Product Manager - Technical (PMT) to revolutionize how Zappos Tech teams rapidly produce innovative customer ... operate as a Think Big leader and a product/program manager , diving deep to connect technical and non-technical teams....and drive them to completion. You will work with customer -obsessed teams to design long-term solutions that delight customers… more
- TD Bank (New York, NY)
- …& Experience:** + Undergraduate degree + 7+ years relevant experience ** Customer Accountabilities:** + Contributes to the strategic direction of the business ... emerging trends and; identifying issues and opportunities and recommending action to senior management + Works effectively with multiple teams across a broad… more
- TD Bank (New York, NY)
- …works within well-defined parameters under the direction of management and/or senior analysts **Education & Experience:** + Undergraduate degree or equivalent work ... processes and regulations + Strong written and verbal communication skills ** Customer Accountabilities:** + Responds to reports of financial crime activities from… more
- Citigroup (Brooklyn, NY)
- …monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager + Exhibits strong sales and service skills, presenting products ... aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. + Provide exceptional service delivery to our internal and… more
- TD Bank (Albany, NY)
- …functional or enterprise level. **Depth & Scope:** + Works independently as the senior analyst /subject matter expert and may coach and educate others + Considered ... experience. + Familiarity with basic HTML, CSS and/ or JavaScript ** Customer Accountabilities:** + Provides specialized business management related advice/support to… more
- Adaptec Solutions (Rochester, NY)
- …monitor progress and adjust assignments as needed. + Work closely with the project manager and customer from concept through runoff to ensure deliverables meet ... JOB SUMMARY: The Lead Project Engineer - Mechanical Design role is a senior level position responsible for architecting and leading the mechanical design of custom… more
- TD Bank (New York, NY)
- …compelling business context and advice; influences and gains alignment across increasingly senior stakeholders + Works autonomously as the lead and guides others ... and risk process, overdraft management discipline, and pricing philosophy.** ** Customer Accountabilities:** + Leads the development and/or implementation of specific… more