- Lumen (Albany, NY)
- …and leads a team of lead subcontract managers focused on supporting customer proposals including managing the RFx strategy, commercial supplier negotiations, and ... high visibility/strategic negotiations to achieve goals and objectives that align to the customer requirements. + Works closely with peers of other functions such as… more
- Coinbase (Albany, NY)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more
- Marriott (New York, NY)
- …on the overall success of an event and manages activities to maximize customer satisfaction. * Adheres to and reinforces all standards, policies, and procedures. * ... participates in the servicing of events as needed. **Ensuring and Providing Exceptional Customer Service** * Sets a positive example for guest relations. * Interacts… more
- Marriott (New York, NY)
- …* Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for ... customer satisfaction and retention. * Improves service by communicating...with employees. * Responds in a timely manner to customer service department request. **Managing and Conducting Human Resource… more
- NBT Bank (Williamsville, NY)
- …portfolio that includes gathering relevant financial data and maintaining customer relationships. Complies with bank policies, and Federal/State regulations dealing ... including the timely gathering of financial data and keeping contact with customer , properly documenting borrower status through file write-ups. + 20% Evaluates loan… more
- Walmart (Marcy, NY)
- …Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities ... fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and… more
- CVS Health (Albany, NY)
- …features and technical work to maximize value delivery, balancing customer impact, technical feasibility, and business priorities. + Identifying innovative ... teams is required + Adept at execution and delivery skills - Represent customer and user perspectives throughout the development lifecycle to ensure strong usability… more
- American Express (New York, NY)
- …backlog for US Open Banking APIs, ensuring prioritization aligns with customer value, partner needs, compliance obligations and enterprise objectives. + Manage ... + Experience in executing industry-wide partnership strategies to build innovative customer experiences. + Strong negotiation skills and ability to independently… more
- CVS Health (Albany, NY)
- …stakeholders, understanding their needs, addressing inquiries, and providing exceptional customer service. + Collaborate to understand plan sponsors' benefit ... impacting plan sponsors. + Collaborate with internal departments-including claims, customer service, and client management-to ensure effective issue resolution and… more
- CVS Health (Albany, NY)
- …ensure product solutions drive competitive differentiation. - Collects and analyzes customer feedback, incorporating findings into the product strategy to create ... - Collaborates cross-functionally to generate new product ideas based on customer input, extradepartmental studies and findings, and industry trends. - Evaluates… more