- Lumen (Richmond, VA)
- …and leads a team of lead subcontract managers focused on supporting customer proposals including managing the RFx strategy, commercial supplier negotiations, and ... high visibility/strategic negotiations to achieve goals and objectives that align to the customer requirements. + Works closely with peers of other functions such as… more
- Coinbase (Richmond, VA)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more
- Marriott (Falls Church, VA)
- …* Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for ... customer satisfaction and retention. * Improves service by communicating...with employees. * Responds in a timely manner to customer service department request. **Managing and Conducting Human Resource… more
- CVS Health (Richmond, VA)
- …stakeholders, understanding their needs, addressing inquiries, and providing exceptional customer service. + Collaborate to understand plan sponsors' benefit ... impacting plan sponsors. + Collaborate with internal departments-including claims, customer service, and client management-to ensure effective issue resolution and… more
- CVS Health (Richmond, VA)
- …ensure product solutions drive competitive differentiation. - Collects and analyzes customer feedback, incorporating findings into the product strategy to create ... - Collaborates cross-functionally to generate new product ideas based on customer input, extradepartmental studies and findings, and industry trends. - Evaluates… more
- CARMAX (Richmond, VA)
- …customers. Our team is responsible for helping our business adapt to changing customer preferences while maintaining the Associate-first culture that has led to our ... Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and… more
- GE Aerospace (Charlottesville, VA)
- …policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets simple internal and external business challenges and ... recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work. **Job Description** **Roles and Responsibilities** + Responsible for Human Resources commodity management including strategy… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers ... and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse… more
- Amazon (Arlington, VA)
- …key to delivering impactful solutions. The ideal candidate is passionate about the customer experience, takes pride in building high quality software, and has a ... demonstrable track record of successfully delivering new features and products. They value collaboration, making data-driven decisions, and can comfortably communicate with others, in both technical and non-technical roles. Key job responsibilities -Advocate… more
- Rocket Software (Richmond, VA)
- …is a full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more