- ZOLL Medical Corporation (Chelmsford, MA)
- …critical service parts + Follow up to inquiries to ensures satisfaction and successful customer resolution + Technical Expertise + Act as subject matter expert ... e-mail, and remote diagnostics + Handle escalations from field service, sales and customer service teams, ensuring prompt resolution of high-priority issues +… more
- Robert Half Finance & Accounting (Lowell, MA)
- Description Senior Customer Service Representative - Lowell, MA We're seeking a detail-driven and customer -focused Senior Customer Service ... with active listening skills to ensure clear communication and issue resolution . + Customer -focused with the ability to adapt quickly to diverse personalities… more
- Transdev (Dorchester, MA)
- …work, develop employees, assess performance and provide performance feedback. + Proven customer service, interpersonal and conflict resolution skills. + Ability ... annual goals and performance related reports and assist with resolution of any contract related disputes. + Monitor administrative...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Fresenius Medical Center (Waltham, MA)
- …a routine basis; collaborating with cross-divisional teams on the accurate and timely resolution of outstanding issues. + Serve as a subject matter expert (SME) by ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- NCR Atleos (MA)
- …for maintaining and growing file value and serving as the principal financial sales representative ensuring the highest level of customer service and support to ... for all Solutions sales campaigns into targeted accounts * Responsible for customer relationships ensuring that all customer requirements are identified and… more
- RTX Corporation (Tewksbury, MA)
- …schedule, technical requirements + Primary program technical point of contact with the customer senior technical counterparts and internal senior program ... strategy and goals to align the Program with the Customer and facilitate conflict resolution + Ensure...The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors… more
- RTX Corporation (Woburn, MA)
- …problems that create a safer, more secure world. Join our team as a ** Senior Program Quality Lead (PQL)** supporting the CLS-XBR program as part of Strategic Sensors ... program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes. + You will develop and implement… more
- OptiMindHealth (Quincy, MA)
- …medical providers and healthcare institutions as directed by the OptiMindHealth senior leadership team. Primary responsibilities: 1. Identify, initiate, and maintain ... providers. 6. Document meeting results and necessary follow-up in the customer relationship management (CRM) system. Prepare and present weekly activity reports,… more
- Santander US (Boston, MA)
- …reviews, as well as periodic certifications. * Act as liaison between senior management, compliance, operations, and sales functions. * Manage, train, and mentor ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …telephone calls, voicemails, emails, and portal requests. + Attempt incident resolution using industry knowledge and provided Knowledge Articles. Solve technical ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction… more