- Red River (Chantilly, VA)
- …tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication ... clearly to non-technical users + Demonstrated commitment to delivering high-quality customer service with empathy, patience, and professionalism + Strong… more
- CenterWell (Henrico, VA)
- …in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. * Must ... to an organization focused on continuously improving patient experiences and care * Excellent customer service and phone etiquette * Team player with a positive… more
- Performance Food Group (Richmond, VA)
- …the company's long-term business objectives and workforce plans. + Partner with senior executives and HR business partners to anticipate future capability needs and ... assessments, partnering with HR Ops to ensure a frictionless associate experience. **Succession Management & High-Potential Development** + Identify high-potential… more
- Zurich NA (Richmond, VA)
- …professionals and agents across company business segments. + Developing and implementing customer service strategies that reduce loss and improve customer ... Engineering Consultant 128056 Zurich is currently looking for a Senior Risk Engineering Consultant OR Risk Engineering Specialist with...role will include expected travel up to 50% to service accounts across the US This position is designed… more
- CenterWell (Richmond, VA)
- …Bachelor's Degree + 2+ years of experience in a call center, patient experience, or customer service role + Telephonic Sales, service recovery and/or call ... Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated patient concerns with empathy and… more
- UMB Bank (Richmond, VA)
- …with underwriting assumptions and satisfy any approval conditions. + Provide recurring customer service to existing and prospective clients, which includes ... credit request. + Present loan submissions to the UMB senior loan committee on behalf of relationship managers and...with an emphasis on maintaining UMB TUCE (The Unparalleled Customer Experience) at all times. + File all required… more
- HD Supply (Hampton, VA)
- …Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires ... sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries. +… more
- Biomat USA, Inc. (Roanoke, VA)
- …of experience or a Bachelor's degree. **Knowledge | Skills | Abilities** Exceptional customer service skills. Proficient in speaking and writing English, with ... in more than 110 countries and regions. Summary: The Senior Operations Supervisor plays a critical leadership role in...+ Monitors donor flow and proactively address delays or service issues to ensure an exceptional donor experience. +… more
- Microsoft Corporation (Norfolk, VA)
- …and helping enterprise customers accelerate their digital transformation. In this senior , customer -facing role, you'll lead strategic technical engagements, ... Azure-based solutions for enterprise and government clients. + Analyze and mitigate critical service outages, aiding the customer to get back in operation as… more
- Capital One (Richmond, VA)
- …talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Process Manager Associate will play a key ... Cash NPS Champion (Hybrid) **As a Process Manager (Principal Associate ) at Capital One, you will be part of...and using analytics and reporting to provide transparency to senior leadership and executives** + **Identify and implement process… more