- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer ...customer experience transformations. As a Marketing Technology Industry Specialist , you will engage early with executives as they… more
- Capital One (Richmond, VA)
- …an experienced Principal Associate to be a Compliance Complaints Advisory Specialist who will be responsible for researching, analyzing, and offering regulatory ... guidance on high-risk customer complaints to support the Customer Advocacy...within US Card. The US Card Compliance Complaints Advisory Specialist researches complaint cases, including communication from/to regulators, agents,… more
- ICF (Reston, VA)
- …+ Certified Implementation Specialist - Human Resources + Certified Implementation Specialist - Customer Service Management + Certified Implementation ... designing custom tables and fields. + **Integration Management:** Assist architects and senior developers in the integration of ServiceNow with other systems and… more
- Kelly Services (Alexandria, VA)
- …their clients' missions. **Job Description:** Our customer is looking for a customer service -oriented help desk specialist to provide technical support ... the latest technologies, software, and trends in the industry to provide better customer service and support **Required Skills/Qualifications:** + **Must have an… more
- Veracity Consulting Group (Glen Allen, VA)
- …in a client consulting environment including IT Service Management, HR Service Delivery, Customer Service Management, Creator Workflows. Advise on ... technology-related + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Subject Matter Expert on… more
- Sunrise Senior Living (Burke, VA)
- …and/or two (2) years of experience as a Sunrise Team Member + Previous customer service or sales experience + Demonstrates proficiency in computer skills, ... **When you join Sunrise Senior Living, you will be able to use...(DOS), Director of Sales and Marketing (DSM), or Sales Specialist (SS), work to advance leads through the sales… more
- ServiceNow, Inc. (Vienna, VA)
- …bring architectural guidance, business acumen in the industry (eg, Employee Experience, Customer Service , Information Technology, etc.), along with deep product ... while informing customer on governance best practices + Interacts with senior leadership or even CXO roles to support discussions related to their implementation… more
- Red Hat (Richmond, VA)
- **About the role:** The Red Hat Public Sector team looking for a Senior Account Solution Architect (ASA) to support Federal Healthcare with expertise in cloud ... Red Hat's overall technical approach for and with the customer across all phases of the customer ...Plan, including the Success Plan. + Collaborate with Solution Specialist Architects, Solution Specialist Professionals, industry experts,… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... goal of the Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The Director will be… more
- Antech Diagnostics (Alexandria, VA)
- …education, training, support, and service , including consultation at staff in- service and veterinarian seminars. + Identifies customer needs, translates them ... + Shares important insights and competitive market information to regional and senior leadership. + Enhance overall customer experience by researching customers… more