- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal of ... meeting program objectives and customer service level agreements. **Key Responsibilities** + Work closely with Supervisors, Site Operations Coordinator, and… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the...audience. + Develop clear guidance, SOPs, communication materials, and training content supporting IT service measurement and… more
- Nestle (Arlington, VA)
- …grow and thrive. _This position is not eligible for Visa Sponsorship._ The Senior Customer Account Specialist (SCAS) is directly responsible for supporting ... Global Culinary East Accounts and will report to the Senior Manager for GCK Sales East. This is a...decision making, good problem-solving skills, thinks strategically, and a customer service orientation. + Takes the initiative… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer ... meet DoD IAT Level III + Clearance Level: **Secret** (T3 investigation) **COMPETENCIES** + Customer Service & End0User Support + Incident & Problem Management +… more
- Amazon (Arlington, VA)
- …scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Arlington, VA)
- …with cross-functional teams including Marketing, Product Management, Customer Service , Operations, Legal, Finance, and Senior Leadership - Experience ... selected be a US Citizen. Key job responsibilities - Drive strategic engagement with senior customer and AWS account team leadership, including CIOs and Program… more
- Capital One (Mclean, VA)
- Senior Product Manager, Enterprise Model Platform (EMP) Training Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... managing risk, detecting fraud, and delivering intelligent and personalized customer experiences. We are seeking a senior ...will be accountable for the orchestration engine of EMP Training . Hundreds of users rely on EMP Pipelines, powered… more
- Nestle (Arlington, VA)
- …so, we have an exciting opportunity for you! Nestle Professional Solutions is seeking a Senior Specialist of Sales Training to join our dynamic Sales Training ... thrive on opportunities to grow and develop within the food- service industry, ensuring that we are always at the...this role, you will design, develop, and deliver impactful training programs that strengthen product knowledge, selling skills, and… more
- Xylem (Fredericksburg, VA)
- …sound + Experience with Microsoft Office including smart devices + Must have customer service /field service experience + Demonstrates critical thinking and ... customer expectations through innovative and sustainable solutions. **Job Summary:** The Senior Field Service Technician will be responsible for initiating… more
- M. C. Dean (Arlington, VA)
- …and changing the world for the better. The role of a **Fire Alarm Senior Service Technician** represents the highest level of technical expertise and leadership ... in fire alarm system servicing. This is a senior position within the team, responsible for leading complex...system enhancements for maximum efficiency. + Emphasize safety, quality service delivery, and customer satisfaction in all… more