- Confluent (Albany, NY)
- …between Confluent Sales, Product, Services , Support and Training teams to drive technical success. + Identify customer technical objections and develop ... + Develop and present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior management. +… more
- Chobani (Rome, NY)
- Summary The Sr. Director of Technical Services will lead all aspects of the manufacturing engineering, automation, utilities, wastewater, MRO, and spare parts ... and quality of Chobani product. Responsibilities Providing leadership for technical services organization, as well as employees...others, challenge the status quo, and motivate change Strong customer service approach with the ability to… more
- MongoDB (New York, NY)
- …to build next-generation, AI-powered applications. Partnering with stakeholders in the Technical Services (post-sales support) team, Analytics team, and other ... for our hybrid working model. **Responsibilities** + Lead in-depth analyses of Technical Services ' business processes, pricing models, and deal structures,… more
- WTW (New York, NY)
- …skills, with the ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service ** : Strong customer ... updated on the latest technology trends, and deliver exceptional customer service will be key to your... support, with at least 2 years in a senior or lead role. + ** Technical Skills**… more
- C&W Services (Albany, NY)
- …intellectual curiosity necessary for a fast-paced, growth-driven environment. + Exceptional senior customer relationship management skills and experience in Life ... **Job Title** Senior Vice President, Client Services Life...portfolios across North America, accountable for the performance and customer satisfaction of a complex, highly technical ,… more
- Cardinal Health (Albany, NY)
- …resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for providing outsourced services to customers ... **_What Customer Service Operations contributes to Cardinal...relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research… more
- Coinbase (Albany, NY)
- …optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical role in shaping ... eliminating customer pain points, empowering our global customer base via self- service and automation, and...customers and achieve key results. * Lead and manage technical programs to improve the customer experience… more
- Lumen (Albany, NY)
- …shape the future. **The Role** We are seeking a highly skilled and detail-oriented Senior Technical Product Marketing Manager to join our core Marketing team at ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution.… more
- Highmark Health (Albany, NY)
- …engineering support necessary to drive the organization's next-generation technologies. The senior level incumbent works to adopt, expand, maintain, and optimize ... IT, product, analytics, and business teams to gather requirements and provide technical solutions that meet organizational needs + Monitor work against production… more
- Bloomberg (New York, NY)
- Senior Technical Account Manager - Exchanges Data Location New York Business Area Data Ref # 10046231 **Description & Requirements** Bloomberg runs on data, and ... to build relationships and always look to provide excellent customer service . As a natural problem solver,...in the Exchange Data & Business team. As a Senior Technical Account Manager, you'll be working… more