- Capital One (New York, NY)
- Senior Director, Data Science - Customer Core Specialist Models Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... the latest in computing and AI/ML technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Web Services Professional Services (ProServe) team is...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical… more
- Ricoh Americas Corporation (New York, NY)
- …a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, clients, ... **Legal Senior Onsite Service Specialist** POSITION PROFILE...industry is preferred. . Ability to provide an excellent customer experience, utilizing strong customer service… more
- City of New York (New York, NY)
- …escalated to managers; -Record user interaction and categorical data in designated customer services platforms, eg JIRA; -Propose updates to user resources ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** ... Expert (SME) has expertise and knowledge in the domain, technical aspects, and processes required to manage and implement...Supply Chain Workflow - Source to Pay Operations Financial Services Operations - Banking Financial Services Operations… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst - CMDB/CSDM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate it to a customer in business logic… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Web Services Professional Services (ProServe) team is...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical… more
- IBM (Denver, NY)
- …Consultant or Solution Architect. . SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to ... skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a...with SAP S/4HANA: Hands-on SAP deep expertise in SAP Service Cloud (eg, Customer Experience, Commerce, Marketing)… more
- Amazon (New York, NY)
- … requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... and shaping the world's AI technology? The Amazon Web Services Professional Services (ProServe) team is seeking...practices throughout the ML project lifecycle. You will lead customer -focused project teams as a technical leader,… more
- Amazon (New York, NY)
- … requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... Description The Amazon Web Services Professional Services (ProServe) team is...implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and… more