- MTA (New York, NY)
- … customer experience and quality of design, development, and testing of its customer -facing products and features . Technical Assurance : This area is ... & Development Location: New York, NY, United States Regular/Temporary: Regular Department: Services OMNY Date Posted: Sep 26, 2025 Description This position is… more
- NBT Bank (Williamsville, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... questions to collect information needed to resolve customer inquiries. Provide customer with account, product or service information. Source data across… more
- TD Bank (New York, NY)
- …and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who ... and to promptly escalate instances of non-compliance. + Works independently as the senior manager/subject matter expert and may coach and educate others. as well as… more
- University of Rochester (Rochester, NY)
- …equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides advanced technical services that ensure stable and continuous service for faculty, ... to provide billing evidence. + Handles problems using effective negotiating and exemplary customer service skills and escalates to a lead technician or the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... companies to ensure they are successful using our web services , making sure they have the technical ...systems. - Prepare and give business reviews to the senior management team regarding progress and roadblocks to establishing… more
- The Strong (Rochester, NY)
- …Combining strong technical skills with a commitment to outstanding customer service , the Technology Support Specialist operates both independently and ... hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Application deadline: Oct 15, 2025 AWS Global Services includes experts from across AWS who help...AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers… more
- MongoDB (New York, NY)
- …& Leadership:** Strong collaborative skills and the ability to lead and mentor a technical team + ** Customer Service :** A strong commitment to delivering ... in our New York City office. The ideal candidate will demonstrate advanced technical expertise, strong problem-solving abilities, and a proven track record of owning… more
- TD Bank (New York, NY)
- …expertise in own complex field and knowledge of broader related areas + Senior specialist providing advisory services to executives, business segment leaders and ... support and promoting adoption **Education & Experience:** + Undergraduate degree or technical certificate + 10+ years relevant experience + Advanced knowledge of… more
- Capgemini (NY)
- …and continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ... Capgemini is positioned effectively within client at board and senior management level and is well represented for potential...new projects or bids + Responsible for maintaining strong customer satisfaction **Your skills and experience** + 5 years… more