- Amazon (Seattle, WA)
- …(CET) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make ... You will be responsible for designing next generation experiences that enable customer service associates to efficiently resolve our customers' issues. Many… more
- Amazon (Seattle, WA)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Managed and delivered IT and Transformation ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- SAP (Bellevue, WA)
- …as well as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior ... organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer... service delivery plan and calendar. . Analyze customer technical requirements and organize / co-ordinate… more
- Amazon (Seattle, WA)
- …Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior Data Scientist, you'll own the definition and ... implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML, and/or NLP to… more
- Amazon (Seattle, WA)
- …of requests per day that power the Amazon shopping experiences and other customer interfaces, such as Amazon Shopping App, Kindle, Wholefoods, Amazon Fresh and ... ambiguity and competing priorities. Our team has been instrumental in launching high-impact customer features, such as "Buy For Me" that helps customers discover and… more
- Amazon (Seattle, WA)
- Description The Amazon Kids+ team builds innovative products and services for children ages 3-12 and their caregivers across Amazon Fire Tablets, Fire TV, Echo ... devices, and Kindle. As the Senior Manager of Product Management for Kids+ Subscription Product,...roadmaps to ensure GenAI primitives and capabilities meet Kids+ customer needs for content discovery, personalization, and interactive experiences… more
- Amazon (Seattle, WA)
- …(eg, Amazon SageMaker) and generative AI applications - Experience with technical customer -facing engagements, and strong communication skills, with attention ... significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Microsoft Corporation (Redmond, WA)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... them, and achieve their career goals. Are you constantly customer -obsessed and passionate about solving complex technical ...computing and believe that extraordinary support is critical to customer success. As a Senior Azure Advanced… more
- Walmart (Bellevue, WA)
- …for current or future immigration support and | or sponsorship Join Walmart as Senior , Software Engineer - Full Stack Customer Care Technology in our Global ... the best work of your life. Walmart's Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams...standards that shape the future of Walmart. As a Senior Software Engineer - Full Stack Customer … more
- Amazon (Seattle, WA)
- …* Proven ability to establish technical credibility with engineering teams and senior technical decision-makers - - * Managed and delivered IT and ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more