- Chobani (NY)
- …cross-functional collaboration, and data-driven decision-making to support Chobani's growth and customer success . Responsibilities Customer Fulfillment & ... Summary The Senior Director, Customer Supply Chain is...* Act as a subject matter expert and project manager for key operational initiatives. * Scenario modeling and… more
- CVS Health (Albany, NY)
- …regulatory compliance, playing a pivotal role in guiding the organization's growth and success . **What you will do** + Develops product requirements and roadmaps and ... underperforming products or features with a proactive communication plan inclusive of customer impact and potential alternatives. + Collects and analyzes customer… more
- Coinbase (Albany, NY)
- …to shape the future of analytics as we integrate LLMs and AI-driven insights. Success in this role requires a mix of leadership, technical expertise, customer ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more
- Marriott (New York, NY)
- …* Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for ... customer satisfaction and retention. * Improves service by communicating...this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the… more
- Citigroup (New York, NY)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- Walmart (Marcy, NY)
- …Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities ... regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awareness Promotes and supports… more
- CVS Health (Albany, NY)
- …stakeholders, understanding their needs, addressing inquiries, and providing exceptional customer service. + Collaborate to understand plan sponsors' benefit ... impacting plan sponsors. + Collaborate with internal departments-including claims, customer service, and client management-to ensure effective issue resolution and… more
- CVS Health (Albany, NY)
- …compliance, playing a pivotal role in guiding the organization's growth and success . Collaborates with sales to ensure robust understanding of products and value ... ensure product solutions drive competitive differentiation. - Collects and analyzes customer feedback, incorporating findings into the product strategy to create… more
- IQVIA (New York, NY)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... drive measurable results - all without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we… more
- DXC Technology (Albany, NY)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** Remote with travel to… more