- Cornerstone onDemand (New York, NY)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** + **Team Leadership:**… more
- Wolters Kluwer (New York, NY)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Snap Inc. (New York, NY)
- …. We're looking for a strategic and impact-driven leader to build and scale Customer Insights for Snap's Small & Mid-sized Clients (SMC) business. This person will ... we understand and serve our advertisers. **What You'll Do** + Lead the Customer Insights strategy for Snap's SMC business, driving studies that inform both Growth… more
- Justworks (New York, NY)
- Senior Product Manager , International Payments New...to love talking with customers and engaging with our Customer Success , Sales and Marketing teams to ... together stakeholders across engineering, design, data services, operations, and customer -facing teams to deliver tangible value. By joining us,...the Role / What You'll Work On As a Senior Product Manager , International Payments, you will:… more
- Justworks (New York, NY)
- Senior Product Manager , Risk New York, New...to love talking with customers and engaging with our Customer Success , Sales and Marketing teams to make ... policy administration to claims and audits-is efficient, accurate, and trustworthy. As a Senior Product Manager for SUI at Justworks, you'll play a high-impact… more
- LiveRamp (New York, NY)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...trends into LiveRamp use cases + Established credibility with senior executives in THETA verticals + Quick to learn… more
- Capital One (New York, NY)
- Senior Manager , IFX, AIML, & Regulatory Risk - Enterprise Services Risk The Enterprise Services Risk (ESR) organization is expanding with a focus on attracting ... Technology Product Risk division, on the "AIFX" Team. The Senior Manager in this role will lead...that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital… more
- Ricoh Americas Corporation (New York, NY)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more
- Mount Sinai Health System (New York, NY)
- …work environments * Seek to improve the status quo Mount Sinai Solutions seeks a Senior Manager who will support the development of these new models. The Product ... Senior Manager will "productize" our specialty care, population health, and customer service assets into health care service offerings that offer the best … more
- Navient (Albany, NY)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more