- Palo Alto Networks (Plano, TX)
- …is redefining the way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject ... safe from malicious actors on the Internet. As a Customer Success Architect, you will think critically...technical issues, ensuring appropriate resolution with support from senior colleagues. **Your Experience** + 5+ years of professional… more
- Amazon (Dallas, TX)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams...Partners (ASP) Customer Success Center of Excellence org, you… more
- Wolters Kluwer (Coppell, TX)
- **About the Role:** As a ** Senior Customer Success Specialist,** you will play a pivotal role in our customer success strategy by overseeing more ... mentorship to peers. * Customer Advocacy: Promote customer interests within the organization. * Technical ...recommended. **Experience:** + 3+ years of experience in SaaS-based customer success , account management, or a related… more
- Amazon (Austin, TX)
- …needed to build innovative solutions for their most complex challenges. Elevate Customer Success with innovative Cloud Technology. We're seeking an innovative ... Customer Success Specialist to transform enterprise contact...with customers' strategic business objectives - Design and deliver technical workshops that accelerate technology adoption and customer… more
- Oracle (Austin, TX)
- …business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders ... improving the overall customer experience. **Responsibilities** Job Responsibilities: + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- Palo Alto Networks (Plano, TX)
- …adapting them for NAM where needed **Your Experience** + 10+ years in technical services, professional services, customer success , support, or similar ... where your work truly matters. **Your Career** As the Technical Services Senior Director for North America,...center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation… more
- Oracle (Austin, TX)
- … Technical Architect at OCI is seeking an experienced, dynamic, and strategic Senior Director of Technical Program Management (TPM) to lead, coordinate, and ... will operate at the intersection of technology and business, influencing technical direction, organizational priorities, and the overall architecture vision for OCI.… more
- MongoDB (Austin, TX)
- …Profile** Required + 8+ years managing technical support or customer -facing engineering teams, with demonstrated success scaling operations, implementing ... across distributed teams + Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with… more
- ServiceNow, Inc. (Addison, TX)
- …workflows. This is a high-visibility role with a direct impact on lighthouse customer success and the future of ServiceNow's CRM strategy. You'll bring ... workflows. This is a high-visibility role with a direct impact on lighthouse customer success and the future of ServiceNow's CRM strategy. You'll bring… more
- ServiceNow, Inc. (Addison, TX)
- …the world work better for everyone. **Team & Role** We are seeking a Senior Staff Technical Program Manager to support and guide a cutting-edge AI-enablement ... requirements, partnering with engineering to build solutions, and establishing success metrics. + Synthesize complex technical , organizational, and… more