- Centrotherm (Waterford, NY)
- …development opportunities may include: Customer Support Specialist ? Product Support Specialist ? Senior /Lead Customer Support Specialist ? ... Customer Support Specialist Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188)...a call center) with clear opportunities to grow into senior positions within Customer Service, Inside Sales,… more
- Bausch + Lomb (Rochester, NY)
- …material selections, competitive analysis and voice of customer input. The Senior Manager may support strategic initiatives or special projects across the ... leading the advancement of eye health in the future. **Objectives/Purpose of Job:** The Senior Manager is a member of the Pharma and Lens Care Solutions Technical… more
- NTT America, Inc. (Albany, NY)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor responsible ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth.… more
- Hilton (Albany, NY)
- … Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager...tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer… more
- Comcast (New York, NY)
- …to the Senior Manager, Customer Success, we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This role ... retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager, you will serve...clients and internal teams (Engineering, Product, Account Management, and Support ) to ensure timely and effective issue resolution and… more
- Capital One (Albany, NY)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... focus on horizontal expertise across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders.… more
- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix**...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- eightfold.ai (New York, NY)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is responsible for our ... and continually driving value from the Eightfold Talent Intelligence Platform. Our Senior Customer Success Managers share best practices and play-books to… more
- Coinbase (Albany, NY)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- DoorDash (New York, NY)
- …into delightful experiences. Our team ensures a flawless delivery experience and provides customer support . This umbrella also focuses on fraud prevention and ... DoorDash platform. About the Role As part of the Customer Experience & Integrity (CXI) Design team ( Support...AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience… more
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