- Intuit (Albany, NY)
- …(IES)** Come join the Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise Suite (IES)** ... in system and process enhancements. **Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents and Customer Success Managers… more
- Coinbase (Albany, NY)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more
- Kyndryl (New York, NY)
- …communities. **The Role** Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into… more
- City National Bank (New York, NY)
- * SENIOR SALES SUPPORT OFFICER - (TMSSO)* WHAT IS THE OPPORTUNITY? This position provides comprehensive support and backup to the Treasury Management Sales ... and post-sales implementation process within an assigned sales territory. Support includes business development activities, marketing activities, preparing treasury… more
- Carrier (East Syracuse, NY)
- …that arise from known, identified problems + Perform duties related to overall customer service including post-sales support + Coordinate with Sales Reps to ... organization and products to provide the appropriate information and support to customers + Consistently document customer ...and support to customers + Consistently document customer service needs in order to identify patterns and… more
- Oracle (Albany, NY)
- …continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support data-driven ... **Job Description** This pivotal role is responsible for transforming customer data into clear, actionable insights that shape the strategies driving our customers'… more
- Ricoh Americas Corporation (Bronx, NY)
- **Position Title:** ** Senior Field Representative - Field Services Support ** **Position Summary** Services and repairs a variety of office equipment at ... customer locations, typically within a specific geographic area. May...productivity expectations **Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and technical… more
- DoorDash (New York, NY)
- …by setting clear performance and growth objectives and providing ongoing coaching and support . + Customer Retention & Engagement. Drive user adoption and ... About the Team The Customer Success team at SevenRooms is the heartbeat...product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success.… more
- KeyBank (Amherst, NY)
- …at Operations Center in Brooklyn, Ohio or Amherst, NY **Job Summary** The Senior ATM Operations Support Specialist is responsible for overseeing and ensuring ... the efficient operation, maintenance, and support of Automated Teller Machine (ATM) networks. This role involves managing complex technical issues, coordinating with… more
- DoorDash (New York, NY)
- About the Team Our team is looking for a Senior Associate to help our Support Automation team scale to meet the rapid growth of our last-mile logistics platform. ... platform. You will report to a Manager on the Support Automation team within the broader Customer ...the Support Automation team within the broader Customer Experience organization. You're excited about this opportunity because… more
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