- Coinbase (Austin, TX)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Wolters Kluwer (Dallas, TX)
- **About the Role:** As a ** Senior Customer Success Specialist,** you will play a pivotal role in our customer success strategy by overseeing more advanced ... engagement metrics. * Develop detailed documentation and reports on customer interactions. * Partner with sales/ support teams...reports on customer interactions. * Partner with sales/ support teams for complex customer solutions. *… more
- Capital One (Plano, TX)
- Senior Manager, Know Your Customer (KYC) Advisory Governance The Senior Manager, Know Your Customer (KYC) Advisory Governance performs a key risk ... guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance… more
- PagerDuty (Austin, TX)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- Emerson (Austin, TX)
- …is ready to support new Products and Systems. This is for a senior role and will primarily support ADG (Aerospace, Defense, Government) customers working ... + Manages critical escalations to R&D and maintains relationship with R&D Support Coordinators and Developers. **Builds customer & department technical… more
- Highmark Health (Austin, TX)
- …the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business ... expertise to design, develop, and support various complex projects and data analyses. A primary...developing technical solutions. The consultant will act as a senior resource within the team, fostering business-to-technical collaboration and… more
- Grundfos (Katy, TX)
- Senior Support Specialist + Apply Now...Grundfos for you._** **What is the job about?** The Senior Customer Sales Specialist supports strategic accounts ... by delivering world-class customer service and sales support across multiple channels, including CRM support email, telephone, live chat, Teams, and Outlook.… more
- Palo Alto Networks (Plano, TX)
- … causes internally; manage and escalate technical issues, ensuring appropriate resolution with support from senior colleagues. **Your Experience** + 5+ years of ... 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject...expertise. We work with customers to guide the product-based customer journey to unlock value, build out their Attack… more
- Amazon (Dallas, TX)
- …scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners ... (ASP) Customer Success Center of Excellence org, you will drive...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Concentrix (Austin, TX)
- Home (https://jobs.concentrix.com/) "Job Details ** Senior Solution Architect- Customer Experience - CX Solutioning** Other Account Management Location United ... Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/ Senior -Solution-Architect- Customer -Experience CX-Solutioning-Replacement\_R1680202/apply?1=1) **Summary** The Solution Architect… more
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