- Amazon (Bellevue, WA)
- …Speed and Yield Management is looking for an experienced, creative and strategically-minded Senior Business Intelligence who can help us understand how and where we ... be a self-starter, highly analytical, and intensely detailed with a strong customer focus and perspective to drive strategy in an ambiguous, fast-paced environment.… more
- Amazon (Seattle, WA)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... the tools Amazon uses to provide its award winning customer service at massive scale and launching it as...end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS.… more
- Amazon (Seattle, WA)
- …trends, and patterns and how they impact business. You use data to support your ideas and drive actionable outcomes, and draw inferences and conclusions based ... on complex initiatives, deal with ambiguity and work with senior leaders - You have extensive experience working with...Key job responsibilities - Be highly data driven, resourceful, customer -obsessed and team oriented - You will transform data… more
- Amazon (Seattle, WA)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... the tools Amazon uses to provide its award winning customer service at massive scale and launching it as...from design to production readiness, and work closely with senior technical leaders within the team and across AWS.… more
- Amazon (Bellevue, WA)
- …being a part of a small team gives opportunity to take ownership of the customer / business problem across the spectrum from ideation to setting it up for ... We are powering an automation and self service driven customer journey for AWS customers leveraging a range of...team is a small, central group in the AWS Support organization. The team comprises members from a range… more
- Amazon (Bellevue, WA)
- …and build scalable and robust software solutions that deliver a great customer experience. These software solutions will directly impact Amazon's customers from ... design, implementation, and deployment of successful internet-scale systems and services in support of our fulfillment operations and the businesses they support… more
- ThermoFisher Scientific (Bothell, WA)
- …+ ITIL certification preferred **Roles & Responsibilities** + Provide Tier II in-house support for End Users + IMAC Support + Corporate Infrastructure and ... + Able to perform the following without direct involvement from manager, senior team member, or lead + Provide resolutions for users for Corporate applications… more
- Amazon (Seattle, WA)
- …and software development work. - be comfortable challenging and escalating to senior leadership to always ensure the best outcome for customers. An ideal ... AWS' Chief Information Security Officer). - Escalate issues to senior AWS leadership if you feel your issues are...Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences.… more
- Ford Motor Company (Olympia, WA)
- …you ready to change the way the world moves? As part of the Ford Customer Service Division (FCSD) strategy to reimagine the dealer support model, Service ... technical cases from dealer technicians. In addition, this role will support dispute resolution activities involving warranty, legal compliance, and case testimony,… more
- Amazon (Seattle, WA)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... the tools Amazon uses to provide its award winning customer service at massive scale and launching it as...end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS.… more