- Intuit (New York, NY)
- …+ Experience fusing multiple structured and unstructured data sources (surveys, customer feedback, support transcripts, behavioral data) into unified insights ... strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer...We're looking for an experienced collaborator who has the technical skills to guide data collection, analysis, and reporting… more
- Oracle (Albany, NY)
- …and documentation; mentor peers as appropriate for level Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
- Oracle (Albany, NY)
- …+ Champion security, compliance, and privacy-by-default practices Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
- Intuit (Albany, NY)
- …insight, and technical expertise. You will: + Deliver expert-level technical support and troubleshooting for complex issues. + Investigate, validate, ... Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the**...and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... **Position Title:** ** Senior Field Representative - Field Services Support...challenging service scenarios professionally Acts as liaison for unresolved technical issues Ensures high levels of customer … more
- Capital One (New York, NY)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Know Your Customer (KYC)...AML Advisors and line of business and provide guidance, support issue resolution/remediation, and escalate risks/concerns as needed +… more
- Rocket Software (Albany, NY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to ... IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems...support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database… more
- Hilton (Albany, NY)
- …experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel \(can maintain complex ... revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will... Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning… more
- MTA (New York, NY)
- …meetings, and transportation. Support departmental units by providing administrative and technical support for on the ground programs. This person will ... Health for New York State, documents program implementation, and follow up. + Support the Senior Director in development of standard operating procedures for… more
- Capital One (New York, NY)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Product Manager - Customer ...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more